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Author Topic: The Sims Store  (Read 1607 times)

DukeSilver11

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The Sims Store
« on: May 15, 2012, 02:59:16 PM »
For some reason I am unable to download anything from the Sim Store or the Exchange. This includes patches or updates. Also, whenever I try to log into my player profile in game, it says connection to the server was lost. I spoke to someone from EA who gave me a patch to download, but that did not fix the problem. Could someone please help??
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Offline warr2098

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Re: The Sims Store
« Reply #1 on: May 15, 2012, 03:07:28 PM »
maybe try with a different browser?
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Offline Korva

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Re: The Sims Store
« Reply #2 on: May 16, 2012, 02:45:55 AM »
Many people have had trouble with those sites lately. Trying a different browser is a good first suggestion, which one do you normally use? Also, try deleting your browser history and all cookies related to the Sims 3 website, that may help.
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Offline Telsey

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Re: The Sims Store
« Reply #3 on: May 16, 2012, 12:38:02 PM »
The Sims3 site was down for maintainence last night so maybe it will be better.  I have been noticing the pages load slowly.
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