Author Topic: Maintenance  (Read 3154 times)

Online Carl

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« Reply #25 on: May 12, 2016, 03:52:52 AM »
Kept the title - see my post above if you have any issues viewing any of the sites. They are working, and your browser cache may be the problem.

I just installed a module that dynamically resizes images, compresses files, and generally does cool 'stuff' to speed up the sites. I do not 100% know how this will affect a forum, though it appears to be working fine. In testing it's given us at least another 10% bump in speed (over the nearly doubled increase from moving servers). Since I cannot visit every page here, some issues may have been missed and you'd be helping me a lot to let me know of them :)

I'll need to move all images to the main server for it to fully take effect. Old gallery images are safe but will take a loooong time to upload because they're around 15GB.

Let me know if you have any trouble, I hope that people on mobile notice a difference in the loading speed. You will also use less bandwidth loading pages. While I cannot make ads a non-issue on the guide-side, spending less time downloading the page resources should make them at least a bit more manageable.

Hopefully this is the end of my adventures with servers and things of the like. I've moved about 5x in the decade I've been doing this, and spent many days working on configurations, bot attacks, and things of that nature when I'd prefer to be writing. So I'm a happy man this morning and off to play some Dark Souls! I'll watch my inbox for any notifications of new posts and will address anything that is wrong as fast as I can. Thank you all for being so cool about the downtimes we've had this past week. I will not choose to do this again for a long, long time!

Offline Deklitch

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Re: Maintenance
« Reply #26 on: May 12, 2016, 04:24:50 AM »
Carl, does

Quote
I'll need to move all images to the main server for it to fully take effect.

mean we can't store images off site any more? Will there be a new solution for using images in stories? Or do we continue to save images elsewhere (in my case my own website) and link to them from the forum?

If there is going to be a new way of storing/using images in stories, how much time will we have to move our images to the new method, and what do you want us to do to meet the new needs.

If I''m panicking without any need to panic, or reading something into this that shouldn't be read into it, please accept my apologies, I just want to make sure I'm doing my part to assist you in your process to make the forum as user friendly as possible for those on mobile devices.

Dek



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Online Carl

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Re: Maintenance
« Reply #27 on: May 12, 2016, 04:34:21 AM »
Oh, sorry for causing confusion. It will not affect off-site image hosting.

We had a gallery program once for hosting images here, and I kept all images because they're used in old stories - I'd ruin dozens of them if I lost those pictures. I just need to move those, as well as the guide's images to the new server so that the optimization can work. The images are still on a small server I made just for hosting that type of file and have yet to move them.

Time Warner's net speeds are awful.

I'd guess that most of the image hosting companies do their own optimizations to prevent them using too much bandwidth. It won't affect them in any way, as far as I know :)

Offline Deklitch

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Re: Maintenance
« Reply #28 on: May 12, 2016, 05:15:51 AM »
Oh thanks for that, Carl, explains it perfectly. :)

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Re: Maintenance
« Reply #29 on: May 12, 2016, 07:53:29 AM »
Glad you asked as I may ramble a bit sometimes and wouldn't want anyone to think something that major was changing!

Offline Nettlejuice

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Re: Maintenance
« Reply #30 on: May 13, 2016, 11:20:22 AM »
@Carl Thank you for the link, I don't know why I didn't try that. Now I seem to have run into another problem, clicking the icon/emoji buttons doesn't do anything so I have to manually type it. It's not a problem with emojis as they're easy to do but when posting my story I like the convenience of bold/italics and text size and I'm far too lazy to type all that up for each paragraph. Is anyone else having this same problem? (Both Chrome and MS Edge).
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Offline simfulicious

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Re: Maintenance
« Reply #31 on: May 13, 2016, 11:29:50 AM »
The hyperlink button doesn't work for me.  Since I blog my story, that's the only button I've used...I've been doing manually for a couple days, it worked before that.



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Online Carl

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Re: Maintenance
« Reply #32 on: May 13, 2016, 12:02:39 PM »
@Nettlejuice @simfulicious Thanks for reporting it! I knew this module might not play nice with everything, but it's seemingly fixed without having to remove all functions!

at least I think so

I know how to fix it if it comes back, I'd just prefer to leave the rest of the functions working for the forum. Let me know and I'll knock it out ASAP.  :)

Offline Nettlejuice

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Re: Maintenance
« Reply #33 on: May 13, 2016, 12:47:56 PM »
@Carl It's working again, thank you ^-^
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Re: Maintenance
« Reply #34 on: May 14, 2016, 01:20:40 PM »
Based on traffic it doesn't look like anyone's having any trouble accessing now. In fact, it would seem for people with slower internet that maybe they're able to use the site better? Anyone having experiences like that?

All of our in-house images are optimized now and should deliver much faster. For average internet, the pages on the guides load instantly as they are about 10% the size of normal ;)

I know some people are on DSL and even satellite which is not very fast, so it should make it much more usable.

Before this move, sometimes I saw things like, "waiting for carls-sims-4-guide.com" which was frustrating. Hopefully that is a thing of the past!

Offline oshizu

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Re: Maintenance
« Reply #35 on: May 14, 2016, 10:11:12 PM »
@Carl
Thank you for all the time and effort you spent making the guide and forum faster to load for everyone!

I have one little request. These past two times, I missed reading your Maintenance post in advance and didn't know what was going on. I hesitated to email you, thinking you must be getting dozens of emails.
Would it be possible to dedicate a very small box in your guide (bottom of the Home page) where we could go for mini-announcements when the forum is down.
Like: Forum will be inaccessible between xx and xx EST for maintenance.
or     If xxx, clear your browser cache like this (like to other website).

Or maybe someone has a better idea?




Offline MrsFlynn

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Re: Maintenance
« Reply #36 on: May 14, 2016, 10:17:26 PM »
If I may add onto Oshizu's idea and have important guide/forum announcements put somewhere easily readable for when there is maintenance or something of the sort going on and a contact email address if we're having trouble accessing guide/forum. -- This way stuff like this won't be missed.

** Is there may be an error page that can be put up that allows you to put a message and email on it?

@Carl
Thank you for all the time and effort you spent making the guide and forum faster to load for everyone!

I have one little request. These past two times, I missed reading your Maintenance post in advance and didn't know what was going on. I hesitated to email you, thinking you must be getting dozens of emails.
Would it be possible to dedicate a very small box in your guide (bottom of the Home page) where we could go for mini-announcements when the forum is down.
Like: Forum will be inaccessible between xx and xx EST for maintenance.
or     If xxx, clear your browser cache like this (like to other website).

Or maybe someone has a better idea?

New Members, Welcome!! We hope you enjoy the forum!!  Thank you for visiting!!
Need Help? Check our Member FAQs Here. * -- Read and follow the Forum Rules, please! *

Online Carl

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Re: Maintenance
« Reply #37 on: May 15, 2016, 06:16:53 AM »
For just a fast answer - Now that the main work is done I'll make a VERY basic black and white page that displays contact info and can be updated if I have to do some form of critical maintenance. it'll be a catch-all page for when a person encounters an error of any kind, so they can either tell me or know I'm aware it's happening and working on it. Should have that done SoonTM  :)

When you change the address, it takes 24-72 hours even if you nail everything (which I did not), but is why you shouldn't move a site very often. Your local providers need to know where ours is located.

@oshizu I don't mind to be emailed in those circumstances, at all. I will get to them when I can and wouldn't let it stress me. I can certainly drop someone a line while some other task is completing. Actually, no one emailed me during the move or messaged me on facebook. I'm sure at least a few people here thought the same thing or at least saw the warning message, as one day I got about 30 emails when we had totally unexpected problems ;D

@MrsFlynn You're definitely on the right track, but an error message can only work when the server is 100% working unless you have a second server that can act as a go-between. Not something I'll do for now since I'd have to change the address again :O

I have a checklist of small fixes I need to make sometime. Since I plan to add a bit of power for summer, I will likely do it that same day (~May 30). I have everything I need to do already typed out so I can minimize the time it'll take, and will practice the changes on a copy of the server. For something like 15-20 minutes it'll be unreachable.

Shouldn't have had these kinds of troubles though. Normal maintenance: yes, but actual relocations: no. I can see how it'd sure seem like it given I did 4 major changes this year alone, but the first 3 were basically me coming to my wits' end and finally leaving the old company for overcharging for poor service and jut not meeting our needs.

I had been upset for some time that I basically didn't have time to write any more from having to do these types of things due to that bad company. Every time I optimized it was off from what it was supposed to be capable of doing :(  I'm lucky people read enough to even need a decent server. Once I recover I can get back to doing the part of my job I like to do! It's a huge relief.


Online Carl

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Re: Maintenance
« Reply #38 on: May 15, 2016, 06:47:17 AM »
I have fixed some more broken links. The other day the past world rankings for the challenge tournament couldn't be found. The new server doesn't support the way the old one wrote them.

If you get a not found or 500 error when you click a link here report it to me and I can fix it fairly fast :)

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Re: Maintenance
« Reply #39 on: May 15, 2016, 10:09:08 AM »
Squashed some more config issues I found. Going to confirm everything is configured properly to survive a crash, so will reboot around 10:30AM which will take likely 2-3 minutes

Offline oshizu

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Re: Maintenance
« Reply #40 on: May 15, 2016, 10:45:45 AM »
Carl, you are our hero!!!

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Re: Maintenance
« Reply #41 on: May 15, 2016, 10:58:12 AM »
You're too kind really  :) While it was off I added the extras I wanted, I will wait until fall to do the other 15-minute maintenance so that I don't have to shut it down again. We're ready for summer, hopefully some Sims addons and new members!

Online Shewolf13

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Re: Maintenance
« Reply #42 on: May 16, 2016, 12:59:58 AM »
I actually haven't been near a computer much the last few days, but thought I'd drop a line here: to echo @oshizu you are awesome, @Carl ! Thank you for all you do. Site is running beautifully, even on mobile.

Offline LivvieLove

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Re: Maintenance
« Reply #43 on: May 16, 2016, 03:25:06 AM »
I've noticed the changes on here @Carl and I just thought I'd say that you're super fantastic!
This forum is looking better than ever and you're doing such an amazing job of running this wonderful place. =)

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Re: Maintenance
« Reply #44 on: May 16, 2016, 03:06:04 PM »
Thanks you both. I'm very glad to hear it, yesterday was the best day in a month so it's obvious the old server was turning people away sometimes. The old server just couldn't handle the bots and people at the same time. I think it's a more noticeable issue on slower net, can't believe the horrible wifi I have loads it fast on tablets. It's wonderful that things worked out the way they did.

Offline Magpie2012

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Re: Maintenance
« Reply #45 on: May 17, 2016, 09:20:20 PM »
@Carl I'll add my praise in with all the others! As you know (after all my moaning lol) Tapatalk refuses to load images unless I stay on that page for an age and a half. So, imagine my delight when I loaded up a story and within minutes the images were starting to show! I can't say whether it is doing it for ALL stories (it's 3am here and I'm wondering what I'm even doing awake lol) but I'll feedback over the next few days to let you know whether that has been fixed once and for all! You're our hero!

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Offline Nettlejuice

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Re: Maintenance
« Reply #46 on: May 18, 2016, 08:31:49 AM »
@Carl Thank you for working so hard to get the forum to work better for everyone =D
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Online Carl

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Re: Maintenance
« Reply #47 on: May 18, 2016, 07:27:16 PM »
Thanks you all, really means a lot to me. I'm moving this to the member zone so people can see the announcement on image uploads :D

Offline Nettlejuice

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Re: Maintenance
« Reply #48 on: May 24, 2016, 02:06:07 PM »
@Carl I'm not receiving any e-mails about PMs, I checked my profile settings and e-mail notifications are enabled.
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Online Carl

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Re: Maintenance
« Reply #49 on: May 24, 2016, 05:56:20 PM »
It is our mail provider. Someone is spamming with the same IP, so they will hopefully change us to a 'clean' IP, get us off the block list and take care of whoever was sending spam. Also hopefully ban whoever IS sending spam.

Hopefully this isn't a frequent thing, or I'll have to find some other solution. I cannot send email via my new server or I'd do it myself, it's just part of the policy.