Author Topic: Windows blue screen of death, only happens when playing The Sims 3.  (Read 12366 times)

Offline thesimslover828

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I play the game, it freezes up then the blue screen appears and my computer restarts. I do use the internet when I play The Sims 3, but I have for a long time. The internet crashes first, then the game freezes, I've never had this problem before.
Edit: It doesn't do this with other games, I can play a game called Black Mesa which would have the same dedicated video memory requirement, but it works fine, besides a little lag.
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Offline Twinmum

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Re: Windows blue screen of death, only happens when playing The Sims 3.
« Reply #1 on: November 30, 2012, 11:40:42 PM »
I know these things can be caused by a lot of different circumstances, but have you cleaned off the fan lately? My PC has been getting steadily noisier and probably running slower too. Yesterday it booted me out of Sims twice. Then I remembered that I used to have a note in the CD case of my Sims 2 game to remind me if I kept getting booted out it was time to clean the fan.
I got Twindad to take the tower up to the shed, open it and hit it with the compressed air to clean it. Since then, the computer is silent and I haven't been kicked out again.
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Offline Seabody

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Re: Windows blue screen of death, only happens when playing The Sims 3.
« Reply #2 on: November 30, 2012, 11:43:26 PM »
Read this thread, follow the instructions in it, and report back. :)

Offline thesimslover828

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Re: Windows blue screen of death, only happens when playing The Sims 3.
« Reply #3 on: December 01, 2012, 12:26:32 AM »
Processor Name: Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz
  Processor Architecture: AMD64
      Graphics Processor: Intel(R) HD Graphics (1.71 GiB)

Games Installed: The Sims™ 3 (1.42.130.019017), The Sims™ 3 World Adventures (2.0.86.002017 -> 2.17.2.011037), The Sims™ 3 High-End Loft Stuff (3.0.38.004001 -> 3.13.1.011031), The Sims™ 3 Ambitions (4.10.1.011037), The Sims™ 3 Fast Lane Stuff (5.0.44.008001 -> 5.8.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Outdoor Living Stuff (7.0.55.010017 -> 7.3.2.011037), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012017), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Master Suite Stuff (11.0.84.014017), The Sims™ 3 Showtime (12.0.273.015017), The Sims™ 3 Katy Perry's Sweet Treats (13.0.62.016017), The Sims™ 3 Diesel Stuff (14.0.48.017017), The Sims™ 3 Supernatural (15.0.135.018001), The Sims™ 3 Seasons (16.0.136.019017)
 Custom Content: Yes (6 found)

[INSUFFICIENT GRAPHICS] 9/12/2012 9:27:02 PM
     OS Version: 6.1.7601

[UNKNOWN] 10/11/2012 6:06:23 PM
     OS Version: 6.1.7601
       TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.169
  Installed RAM: 3.67 GiB
    TS3 Free VM: 1.77 GiB / 4.00 GiB
     Crash Type: ACCESS_VIOLATION reading address 0x00000014
  Crash Address: 0x005e9841 "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x001e8841

[UNKNOWN] 11/5/2012 2:32:24 AM
     OS Version: 6.1.7601
       TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
    TS3 Version: 0.2.0.190
  Installed RAM: 3.67 GiB
    TS3 Free VM: 1.13 GiB / 4.00 GiB
     Crash Type: BREAKPOINT
  Crash Address: 0x0058b226 "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x0018a226

[INSUFFICIENT MEMORY] 11/7/2012 12:34:24 AM
     OS Version: 6.1.7601
  Installed RAM: 3.67 GiB
    TS3 Free VM: 97 MiB / 4.00 GiB
     Crash Type: ACCESS_VIOLATION writing address 0x00000000
  Crash Address: 0x715972d7 "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000162d7

[INSUFFICIENT GRAPHICS] 11/9/2012 12:40:08 AM
     OS Version: 6.1.7601
This is what it said, I have 4 GB of memory, I have all the requirements to play the game, I've had it crash like this before, but never like this. I can play games that require the same about of memory as The Sims 3 and they don't crash.
We are of peace, always but this is war.
We are of peace, always.
We'll help build a resistance. We have to fight.

When all you've ever loved has been stolen from you, sometimes all you have left is revenge.
For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.

Offline Seabody

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Re: Windows blue screen of death, only happens when playing The Sims 3.
« Reply #4 on: December 01, 2012, 12:37:51 AM »
Try updating your Graphics Driver through Device Manager in Control Panel.

Offline thesimslover828

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Re: Windows blue screen of death, only happens when playing The Sims 3.
« Reply #5 on: December 01, 2012, 01:01:30 AM »
Try updating your Graphics Driver through Device Manager in Control Panel.
I tried it and there was a update, I updated it. I haven't played the game yet, but I will.
We are of peace, always but this is war.
We are of peace, always.
We'll help build a resistance. We have to fight.

When all you've ever loved has been stolen from you, sometimes all you have left is revenge.
For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.

Offline Flynn Arrowstarr

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Re: Windows blue screen of death, only happens when playing The Sims 3.
« Reply #6 on: December 01, 2012, 08:12:34 PM »
Another error in the file is that you're running out of memory. Make sure you go completely out of the game every couple of hours or so to refresh your computer's memory. That should help alleviate the crashing as well.

Flynn
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