Author Topic: Tapatalk for Android doesn't want to log in to forum?  (Read 990 times)

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Tapatalk for Android doesn't want to log in to forum?
« on: November 07, 2015, 09:12:03 AM »
Hi

I'm signing in here using my BB Tapatalk app because every time I try to use my Andriod app it keeps saying "failed to connect to the forum". Is anyone else having this issue? And it's only with Carl's, I used that app to access about a dozen other forums with no hassles... I'm very sad, as this BB Tapatalk doesn't like to load images so I usually rely on the Android on to read the stories!

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Offline Trip

  • Challenge Board Assistant
  • Global Moderator
  • Watcher
  • ******
  • Posts: 4011
  • Oh, she wanna creep like ivy?
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #1 on: November 07, 2015, 11:37:17 AM »
I had a problem with this a month ago or so. I think uninstalling and reinstalling the app worked?
No respect, no chance, cease and desist when I chant-

Forum Rules / DecaDynasty



Registered members do not see ads on this Forum. Register here.

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #2 on: November 07, 2015, 05:03:57 PM »
Our plugin may be dated, I'll see if I can get on this tomorrow if not Monday. If it's on our end, its probably possible for me to fix it. Will come back when I've got it and let you know to give it another shot :)

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #3 on: November 07, 2015, 06:04:54 PM »
@Trip I'll give that a try when I'm properly awake lol it's 1am Sunday here!

@Carl what I can't figure out is why it only affected this forum and only on Android... I'm just glad I have the BB so I can still get my "fix" :-D

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #4 on: November 07, 2015, 06:18:38 PM »
@Trip @Carl ok so I couldn't wait lol impatience is also a virtue :-D as you can see, it worked to uninstall and reinstall... Thanks for the help ;-)

Sent from my D2005 using Tapatalk

because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #5 on: November 08, 2015, 01:26:36 AM »
@Carl Ok so my joy was a little premature... I could log in and do stuff at 1am but now at 8:30am I can only view topics, when I try to enter them the loading thingie just spins, and it's again, only for this forum! The other forums on my app work just fine T_T

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #6 on: November 09, 2015, 12:27:05 PM »
@Magpie2012 I've just updated the version of Tapatalk to the latest, hopefully this works. I'm setting it up on an emulator to see that I'm able to navigate the forum. Let me know how it goes!



Registered members do not see ads on this Forum. Register here.

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #7 on: November 09, 2015, 12:30:35 PM »
Well, I was able to make this post with Tapatalk so that's a good sign!

Sent from my SM-G900F using Tapatalk


Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #8 on: November 09, 2015, 12:35:22 PM »
@Carl I'm going to go try on my Android quick... I still think it's weird that it affects 1 Tapatalk version and not another lol the wonders of technology right :-) hopefully my next post will be from my Sony!

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #9 on: November 09, 2015, 12:38:01 PM »
WOOT!!!!!!! And we are back B-)  thanks @Carl you are the awesomest!!!

Sent from my D2005 using Tapatalk

because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #10 on: November 09, 2015, 12:51:13 PM »
Glad that's all it was :)

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #11 on: November 15, 2015, 02:08:16 PM »
@Carl I'm still having a few hiccups but for the most part it's working... What I can't figure out is, if it was my wifi or mobile connection, surely all the forums should be affected? Or is it maybe because I tend to read the stories here more than anything else so they're picture heavy and thus take more to render? Sorry I'm asking, but I'm a bit of a noob when it comes to understanding tech... I love it but it does not love me!

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #12 on: November 16, 2015, 01:36:25 PM »
Our Forum automatically shrinks images in width, but it cannot dynamically reduce the quality to fit that size. We can tell people to try to resize them before publishing, but it's not something we could enforce (not that you're asking me to make a rule, here). That would very likely be the cause of it, as the Forum itself is not a lot of kilobytes and you do not have ads to contend with here.

I can suggest a fix on your end and for anyone else that struggles with load times in stories: Go to Profile > Look and Layout > Messages to Display per page. That is usually set at Forum default (25) and is fine for people with broadband and viewing a normal topic. By cutting this by over half (10), you could have fewer images to download at once when you hit a story page.  You can even go as low as 5 if you like, but it would be a lot more loading to get to the next chapter if the story has a lot of comments.

Edit : I just realized that i don't know if these settings work right in tapatalk, but if they DO offer that solution it would be the best one. Either it has its own settings or goes off your profile settings. Hard to say!

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #13 on: November 19, 2015, 04:15:30 AM »
@Carl thanks for the suggestion of reducing posts. i just hope I'll remember to change it when I come online on my PC/laptop, because such a small number of posts on a "normal" computer is a pain lol
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #14 on: November 19, 2015, 08:06:06 AM »
Let me know how it is, because I don't know if the forum or Tapatalk determines that. Sounds like it'd prevent you having to go back and forth if Tapatalk had its own setting!

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #15 on: November 19, 2015, 11:14:26 AM »
@Carl right now I'm "stealing" my mom's wifi lol but as soon as I'm back to the sad world of mobile HSDPA I will definitely keep you updated! I want this forum to go from strength to strength and if I can help that, well, awesim  ;D
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #16 on: November 21, 2015, 05:53:56 PM »
@Carl @MrsFlynn I give up! My Android Tapatalk just doesn't seem to like this forum. I can access maybe 1 or 2 threads and then it freezes on me... Thank the Goddess I have Tapatalk on the BB too!

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Online Carl

  • Webmaster
  • Administrator
  • Watcher
  • ******
  • Posts: 3750
    • Carl's Sims 4 Guide
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #17 on: November 21, 2015, 11:41:28 PM »
In looking at the server, we're barely under any load whatsoever so everything is loading in milliseconds for people accessing pages with 0 ads.

@MrsFlynn recently had problems due to a hub near her area that was the normal route her net would take to the Forum was broken. The net is complex so some sites can work just fine while another lags awfully, based on its location. It's possible your blackberry takes another route, though I cannot be sure. I wish there were something I could do straight away, 2MB/sec wifi is just fine for loading the Forum given the lack of ads, so something has to be hanging it.

This problem just popped up again, but was working good for a while right? Is it saying it's timing out? Or does it just take a minute to actually load.

Can anyone else on Tapatalk or otherwise say if they've been having timeout problems like Magpie?

Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
  • Watcher
  • ******
  • Posts: 1976
  • Call me Mags or Steph
Re: Tapatalk for Android doesn't want to log in to forum?
« Reply #18 on: November 22, 2015, 03:08:37 AM »
In looking at the server, we're barely under any load whatsoever so everything is loading in milliseconds for people accessing pages with 0 ads.

@MrsFlynn recently had problems due to a hub near her area that was the normal route her net would take to the Forum was broken. The net is complex so some sites can work just fine while another lags awfully, based on its location. It's possible your blackberry takes another route, though I cannot be sure. I wish there were something I could do straight away, 2MB/sec wifi is just fine for loading the Forum given the lack of ads, so something has to be hanging it.

This problem just popped up again, but was working good for a while right? Is it saying it's timing out? Or does it just take a minute to actually load.

Can anyone else on Tapatalk or otherwise say if they've been having timeout problems like Magpie?

Now the stupid BB app won't let me reply without quoting T_T I'm really starting to think Tapatalk just hates me lol

After you worked whatever magic you did the other day, it worked the first time I went in, but when I went in later that same day it didn't. It's not timing out, the loading circle thing just runs and runs and runs... I actually timed it the once before I got annoyed and it was running for 10 full minutes straight! And if I try to go in to the same topic that I had no problems with when I first logged in, it will do the same thing...

If I'm the only one having this issue, I'm sure I can find some work around, I just thought that maybe others were having issues as well.

Sent from my BlackBerry 9720 using Tapatalk
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*