Showtime Problem

[alex51299]

I installed Showtime last night and so this morning I started playing. After about 20-30 minutes I got the black screen and then I was at the desktop with a message saying that Sims 3 had stopped working. I got the options to close the program or check online for the solution and close the program. I clicked the solution one and it just said it was checking for the solution for a couple of seconds and then it just closed without any other message. I thought it was just my computer being weird (since this has happened with other programs) but I've tried it again multiple times with the same result. Can someone please help me?

[Corylea]

If you go to your Sims 3 folder that's under My Documents (if you have XP) or Documents (if you have Vista or 7), you should see an error log.  Open that and see what it says.

[alex51299]

If you go to your Sims 3 folder that's under My Documents (if you have XP) or Documents (if you have Vista or 7), you should see an error log.  Open that and see what it says.

I looked and there was no error log there.

[loveSims]

It is xcpt files. It is at the bottom of the sims3 files. One of them will be a text file

[alex51299]

I clicked on the xcpt files and 2 I couldn't open and the other 2 had some text and then an assortment of letters and numbers. Should I copy and paste those here?

[loveSims]

Yes I think you can. Someone with knowledge can help you. I'm a noob at computers lol.

[alex51299]

Here is from one of them:

[Build info]
Application: Sims3
BuildTime:   2012-03-09-1234
BuildUser:   slcbuilder
BuildHost:   SLC1-BUILD-005
BuildConfig: Release
BuldVersion: 0.1.0.34
Commandline: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: USER-PC
Computer DNS name: user-PC
User name: user
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.1.7600
OS service pack:
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 3853
Memory load: 97%
Total physical memory: 1022 Mb
Available physical memory: 23 Mb
Total page file memory: 2511 Mb
Available page file memory: 254 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 600 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.1.0.34

[Exception info]
date: 2012-03-17
time: 13.06.38
type: ACCESS_VIOLATION reading address 0x702de506
address: 0x2de506a8 <unknown module>

[Call stack]
§ì:p¯ì:pÃÓšh
0x2de506a8

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0060bdf6

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x03dd0060


[Stack data]
0012a980 |<7b>0f 04 6e 3a 02 8b 68 00 7d e3 11 10 41 ab 02 | {..n:..h.}...A.. |
0012a990 | 7c aa 12 00 64 00 dd 03 49 59 00 6e c8 a9 12 00 | |...d...IY.n.... |
0012a9a0 | 64 00 dd 03 97 6d 04 6e 0a 02 8b 68 0e 02 8b 68 | d....m.n...h...h |
0012a9b0 | 00 7d e3 11 00 00 00 00 00 00 00 00 78 ff 12 00 | .}..........x... |
0012a9c0 | 78 ff 12 00 54 a4 19 6e ff ff ff ff 80 aa 12 00 | x...T..n........ |
0012a9d0 | 7d b2 60 00 60 00 dd 03 ec a9 12 00 64 00 dd 03 | }.`.`.......d... |
0012a9e0 | 00 00 00 00 01 00 00 00 84 a9 12 00 78 ff 12 00 | ............x... |
0012a9f0 | 4c ab 19 6e 01 00 00 00 f8 5a ab 02 f6 bd 60 00 | L..n.....Z....`. |
0012aa00 | 60 00 dd 03 00 00 00 00 d0 56 aa 13 00 00 00 00 | `........V...... |
0012aa10 | 4a 2b 77 00 00 00 00 00 00 7d e3 11 f0 f3 73 0e | J+w......}....s. |
0012aa20 | 10 41 ab 02 f0 f3 73 0e 00 00 00 00 f8 f3 73 0e | .A....s.......s. |
0012aa30 | f0 f3 73 0e 01 3e 77 00 10 41 ab 02 7c aa 12 00 | ..s..>w..A..|... |
0012aa40 | 00 00 00 00 70 f3 73 0e 00 00 00 00 e4 00 00 00 | ....p.s......... |
0012aa50 | 00 00 00 00 06 01 00 00 40 4b a0 03 c6 74 67 00 | [email protected]. |
0012aa60 | b6 65 77 00 10 41 ab 02 7c aa 12 00 20 f3 73 0e | .ew..A..|... .s. |
0012aa70 | f8 5a ab 02 c8 ac 12 00 90 dd dc 16 01 cc 0d 3e | .Z.............> |
0012aa80 | 60 60 dd 03 e0 61 dd 03 00 00 00 00 00 00 00 00 | ``...a.......... |
0012aa90 | 00 04 00 00 00 03 00 00 00 00 00 00 00 00 80 3f | ...............? |
0012aaa0 | 00 00 00 00 00 00 00 00 00 04 00 00 00 03 00 00 | ................ |
0012aab0 | fb fc 76 00 10 41 ab 02 40 76 67 00 10 ab 12 00 | ..v..A..@vg..... |
0012aac0 | 50 ad 12 00 dc 87 67 00 40 76 67 00 10 ab 12 00 | P.....g.@vg..... |
0012aad0 | 08 00 00 00 00 00 00 00 50 ad 12 00 3a db ac 00 | ........P...:... |
0012aae0 | 37 6a 69 bd 21 d3 7a 3f 7f f9 c7 bc 80 27 5c 3c | 7ji.!.z?.....'\< |
0012aaf0 | 7f 00 e3 bb 20 f3 73 0e 00 00 00 00 00 00 00 00 | .... .s......... |
0012ab00 | 0b 00 00 00 00 00 00 00 40 76 67 00 60 ab 12 00 | ........@vg.`... |
0012ab10 | 90 dd dc 16 00 00 00 00 50 ad 12 00 00 00 00 00 | ........P....... |
0012ab20 | 14 00 00 00 00 00 00 00 a0 ad 12 00 00 00 00 00 | ................ |
0012ab30 | d0 f0 9e 13 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012ab40 | 00 f0 9e 13 30 07 63 0e 00 00 00 00 00 00 00 00 | ....0.c......... |
0012ab50 | 40 b0 29 16 00 00 00 00 00 00 00 00 00 00 00 00 | @.)............. |
0012ab60 | 40 b0 29 16 00 00 00 00 a0 ad 12 00 00 00 00 00 | @.)............. |
0012ab70 | 28 ff 6e 3f 00 00 00 00 d9 7b b7 be 00 00 00 00 | (.n?.....{...... |

[Instruction data]
2de50628 => DasmX86Dll.dll not found.

[Registers]
eip: 2de506a8
eax: 2de50620
ebx: 13aa56d0
ecx: 13aa56d0
edx: 2de506a0
esi: 03dd0060
edi: 03dd0064
ebp: 0012a9f8
efl: 00010202
esp: 0012a980

[Modules]
base 0x00400000 size 0x00dc2000 entry 0x00e8aa91 "TS3W.exe"                                       "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x777c0000 size 0x0013c000 entry 0x00000000 "ntdll.dll"                                      "C:\Windows\SYSTEM32\ntdll.dll"
base 0x76bb0000 size 0x000d4000 entry 0x76c01065 "kernel32.dll"                                   "C:\Windows\system32\kernel32.dll"
base 0x751d0000 size 0x0004a000 entry 0x751d7afd "KERNELBASE.dll"                                 "C:\Windows\system32\KERNELBASE.dll"
base 0x6e000000 size 0x001c3000 entry 0x6e001811 "d3d9.dll"                                       "C:\Windows\system32\d3d9.dll"
base 0x76b00000 size 0x000ac000 entry 0x76b0a472 "msvcrt.dll"                                     "C:\Windows\system32\msvcrt.dll"
base 0x76c90000 size 0x00019000 entry 0x76c94975 "sechost.dll"                                    "C:\Windows\SYSTEM32\sechost.dll"
base 0x76cb0000 size 0x000a1000 entry 0x76ceafd4 "RPCRT4.dll"                                     "C:\Windows\system32\RPCRT4.dll"
base 0x75870000 size 0x000c9000 entry 0x7588f7c9 "USER32.dll"                                     "C:\Windows\system32\USER32.dll"
base 0x75820000 size 0x0004e000 entry 0x7582ec49 "GDI32.dll"                                      "C:\Windows\system32\GDI32.dll"
base 0x76ef0000 size 0x0000a000 entry 0x76ef136c "LPK.dll"                                        "C:\Windows\system32\LPK.dll"
base 0x76850000 size 0x0009d000 entry 0x768847d7 "USP10.dll"                                      "C:\Windows\system32\USP10.dll"
base 0x74740000 size 0x00009000 entry 0x74741220 "VERSION.dll"                                    "C:\Windows\system32\VERSION.dll"
base 0x6eef0000 size 0x00006000 entry 0x6eef11f0 "d3d8thk.dll"                                    "C:\Windows\system32\d3d8thk.dll"
base 0x72eb0000 size 0x00013000 entry 0x72eb1d3f "dwmapi.dll"                                     "C:\Windows\system32\dwmapi.dll"
base 0x011d0000 size 0x00267000 entry 0x013eaf6c "d3dx9_31.dll"                                   "C:\Windows\system32\d3dx9_31.dll"
base 0x768f0000 size 0x000a0000 entry 0x76912dd9 "ADVAPI32.dll"                                   "C:\Windows\system32\ADVAPI32.dll"
base 0x69050000 size 0x000e7000 entry 0x69051771 "DDRAW.dll"                                      "C:\Windows\system32\DDRAW.dll"
base 0x6f040000 size 0x00006000 entry 0x6f041250 "DCIMAN32.dll"                                   "C:\Windows\system32\DCIMAN32.dll"
base 0x75450000 size 0x0019d000 entry 0x754517e7 "SETUPAPI.dll"                                   "C:\Windows\system32\SETUPAPI.dll"
base 0x75220000 size 0x00027000 entry 0x752258b9 "CFGMGR32.dll"                                   "C:\Windows\system32\CFGMGR32.dll"
base 0x76f00000 size 0x0008f000 entry 0x76f03fb1 "OLEAUT32.dll"                                   "C:\Windows\system32\OLEAUT32.dll"
base 0x76d60000 size 0x0015c000 entry 0x76db5e23 "ole32.dll"                                      "C:\Windows\system32\ole32.dll"
base 0x753a0000 size 0x00012000 entry 0x753a1441 "DEVOBJ.dll"                                     "C:\Windows\system32\DEVOBJ.dll"
base 0x73860000 size 0x0001c000 entry 0x73863f51 "iphlpapi.dll"                                   "C:\Windows\system32\iphlpapi.dll"
base 0x75a50000 size 0x00006000 entry 0x75a51782 "NSI.dll"                                        "C:\Windows\system32\NSI.dll"
base 0x73850000 size 0x00007000 entry 0x7385128d "WINNSI.DLL"                                     "C:\Windows\system32\WINNSI.DLL"
base 0x76990000 size 0x0011b000 entry 0x76991735 "WININET.dll"                                    "C:\Windows\system32\WININET.dll"
base 0x75ac0000 size 0x00057000 entry 0x75ada24a "SHLWAPI.dll"                                    "C:\Windows\system32\SHLWAPI.dll"
base 0x76770000 size 0x00003000 entry 0x00000000 "Normaliz.dll"                                   "C:\Windows\system32\Normaliz.dll"
base 0x75660000 size 0x001b8000 entry 0x757747a9 "iertutil.dll"                                   "C:\Windows\system32\iertutil.dll"
base 0x76f90000 size 0x00111000 entry 0x76f91b29 "urlmon.dll"                                     "C:\Windows\system32\urlmon.dll"
base 0x75b20000 size 0x00c49000 entry 0x75b9d4d2 "SHELL32.dll"                                    "C:\Windows\system32\SHELL32.dll"
base 0x6d470000 size 0x00087000 entry 0x6d4a0dce "MSVCP80.dll"                                    "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCP80.dll"
base 0x70390000 size 0x0009b000 entry 0x7039232b "MSVCR80.dll"                                    "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll"
base 0x75a60000 size 0x0001f000 entry 0x75a61355 "IMM32.dll"                                      "C:\Windows\system32\IMM32.dll"
base 0x76780000 size 0x000cc000 entry 0x7678168b "MSCTF.dll"                                      "C:\Windows\system32\MSCTF.dll"
base 0x6b850000 size 0x000eb000 entry 0x6b851445 "dbghelp.dll"                                    "C:\Windows\system32\dbghelp.dll"
base 0x75650000 size 0x00005000 entry 0x75651438 "PSAPI.DLL"                                      "C:\Windows\system32\PSAPI.DLL"
base 0x73130000 size 0x00011000 entry 0x73131300 "NETAPI32.dll"                                   "C:\Windows\system32\NETAPI32.dll"
base 0x73120000 size 0x00009000 entry 0x731215a6 "netutils.dll"                                   "C:\Windows\system32\netutils.dll"
base 0x74e00000 size 0x00019000 entry 0x74e01319 "srvcli.dll"                                     "C:\Windows\system32\srvcli.dll"
base 0x73110000 size 0x0000f000 entry 0x731112a1 "wkscli.dll"                                     "C:\Windows\system32\wkscli.dll"
base 0x75a80000 size 0x00035000 entry 0x75a8145d "WS2_32.dll"                                     "C:\Windows\system32\WS2_32.dll"
base 0x69a20000 size 0x00072000 entry 0x69a21576 "DSOUND.dll"                                     "C:\Windows\system32\DSOUND.dll"
base 0x71af0000 size 0x00032000 entry 0x71af37c1 "WINMM.dll"                                      "C:\Windows\system32\WINMM.dll"
base 0x74130000 size 0x00025000 entry 0x74132b71 "POWRPROF.dll"                                   "C:\Windows\system32\POWRPROF.dll"
base 0x750e0000 size 0x0004b000 entry 0x750e2b6c "apphelp.dll"                                    "C:\Windows\system32\apphelp.dll"
base 0x68990000 size 0x0008c000 entry 0x68991fff "AcLayers.DLL"                                   "C:\Windows\AppPatch\AcLayers.DLL"
base 0x750c0000 size 0x0001a000 entry 0x750c2ccd "SspiCli.dll"                                    "C:\Windows\system32\SspiCli.dll"
base 0x747b0000 size 0x00017000 entry 0x747b1c89 "USERENV.dll"                                    "C:\Windows\system32\USERENV.dll"
base 0x75150000 size 0x0000b000 entry 0x75151992 "profapi.dll"                                    "C:\Windows\system32\profapi.dll"
base 0x746e0000 size 0x00051000 entry 0x74709834 "WINSPOOL.DRV"                                   "C:\Windows\system32\WINSPOOL.DRV"
base 0x6fc10000 size 0x00012000 entry 0x6fc11200 "MPR.dll"                                        "C:\Windows\system32\MPR.dll"
base 0x6fad0000 size 0x00009000 entry 0x6fad5453 "xinput9_1_0.dll"                                "C:\Windows\system32\xinput9_1_0.dll"
base 0x697d0000 size 0x00022000 entry 0x697db13c "glu32.dll"                                      "C:\Windows\system32\glu32.dll"
base 0x688c0000 size 0x000c8000 entry 0x6895b0e4 "OPENGL32.dll"                                   "C:\Windows\system32\OPENGL32.dll"
base 0x73da0000 size 0x00040000 entry 0x73daa2dd "uxtheme.dll"                                    "C:\Windows\system32\uxtheme.dll"
base 0x63fd0000 size 0x00c22000 entry 0x643dc530 "nvd3dum.dll"                                    "C:\Windows\system32\nvd3dum.dll"
base 0x75130000 size 0x0000c000 entry 0x751310e1 "CRYPTBASE.dll"                                  "C:\Windows\system32\CRYPTBASE.dll"
base 0x759c0000 size 0x00083000 entry 0x759c23d2 "CLBCatQ.DLL"                                    "C:\Windows\system32\CLBCatQ.DLL"
base 0x74c00000 size 0x00016000 entry 0x74c02dc3 "CRYPTSP.dll"                                    "C:\Windows\system32\CRYPTSP.dll"
base 0x74970000 size 0x0003b000 entry 0x7497128d "rsaenh.dll"                                     "C:\Windows\system32\rsaenh.dll"
base 0x75140000 size 0x0000e000 entry 0x75141235 "RpcRtRemote.dll"                                "C:\Windows\system32\RpcRtRemote.dll"
base 0x6f960000 size 0x00007000 entry 0x6f961230 "winbrand.dll"                                   "C:\Windows\system32\winbrand.dll"
base 0x75250000 size 0x0002d000 entry 0x75252911 "WINTRUST.dll"                                   "C:\Windows\system32\WINTRUST.dll"
base 0x75280000 size 0x0011c000 entry 0x752815ae "CRYPT32.dll"                                    "C:\Windows\system32\CRYPT32.dll"
base 0x751c0000 size 0x0000c000 entry 0x751c238d "MSASN1.dll"                                     "C:\Windows\system32\MSASN1.dll"
base 0x74bc0000 size 0x0003c000 entry 0x74bc145d "mswsock.dll"                                    "C:\Windows\system32\mswsock.dll"
base 0x74630000 size 0x00005000 entry 0x746315df "wshtcpip.dll"                                   "C:\Windows\System32\wshtcpip.dll"
base 0x75070000 size 0x00008000 entry 0x750710e9 "Secur32.dll"                                    "C:\Windows\system32\Secur32.dll"
base 0x73e20000 size 0x0019e000 entry 0x73e53731 "comctl32.dll"                                   "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll"
base 0x74650000 size 0x00021000 entry 0x7465145e "ntmarta.dll"                                    "C:\Windows\system32\ntmarta.dll"
base 0x76ab0000 size 0x00045000 entry 0x76ab11e1 "WLDAP32.dll"                                    "C:\Windows\system32\WLDAP32.dll"
base 0x74a80000 size 0x00044000 entry 0x74a966c9 "dnsapi.DLL"                                     "C:\Windows\system32\dnsapi.DLL"
base 0x73ab0000 size 0x00025000 entry 0x73ab3bf0 "peerdist.dll"                                   "C:\Windows\system32\peerdist.dll"
base 0x74d70000 size 0x0001b000 entry 0x74d71286 "AUTHZ.dll"                                      "C:\Windows\system32\AUTHZ.dll"
base 0x71bf0000 size 0x00052000 entry 0x71bf14be "rasapi32.dll"                                   "C:\Windows\system32\rasapi32.dll"
base 0x71bd0000 size 0x00015000 entry 0x71bd12de "rasman.dll"                                     "C:\Windows\system32\rasman.dll"
base 0x71bc0000 size 0x0000d000 entry 0x71bc1325 "rtutils.dll"                                    "C:\Windows\system32\rtutils.dll"
base 0x71e80000 size 0x00006000 entry 0x71e8125a "sensapi.dll"                                    "C:\Windows\system32\sensapi.dll"
base 0x73aa0000 size 0x00010000 entry 0x73aa3919 "NLAapi.dll"                                     "C:\Windows\system32\NLAapi.dll"
base 0x6ff50000 size 0x00006000 entry 0x6ff514b2 "rasadhlp.dll"                                   "C:\Windows\system32\rasadhlp.dll"
base 0x74bb0000 size 0x00006000 entry 0x74bb1673 "wship6.dll"                                     "C:\Windows\System32\wship6.dll"
base 0x73740000 size 0x00038000 entry 0x73749906 "fwpuclnt.dll"                                   "C:\Windows\System32\fwpuclnt.dll"
base 0x71b30000 size 0x00079000 entry 0x71b3140f "mscms.dll"                                      "C:\Windows\system32\mscms.dll"
base 0x6fb10000 size 0x00038000 entry 0x6fb127b6 "icm32.dll"                                      "C:\Windows\system32\icm32.dll"
base 0x740c0000 size 0x00039000 entry 0x740ce1e6 "MMDevApi.dll"                                   "C:\Windows\System32\MMDevApi.dll"
base 0x73fc0000 size 0x000f5000 entry 0x73fcadae "PROPSYS.dll"                                    "C:\Windows\System32\PROPSYS.dll"
base 0x6d260000 size 0x00030000 entry 0x6d263c6b "wdmaud.drv"                                     "C:\Windows\system32\wdmaud.drv"
base 0x6fd40000 size 0x00004000 entry 0x6fd41030 "ksuser.dll"                                     "C:\Windows\system32\ksuser.dll"
base 0x74100000 size 0x00007000 entry 0x741010c0 "AVRT.dll"                                       "C:\Windows\system32\AVRT.dll"
base 0x6d220000 size 0x00036000 entry 0x6d229842 "AUDIOSES.DLL"                                   "C:\Windows\system32\AUDIOSES.DLL"
base 0x6d1f0000 size 0x00008000 entry 0x6d1f4119 "msacm32.drv"                                    "C:\Windows\system32\msacm32.drv"
base 0x6d1d0000 size 0x00014000 entry 0x6d1d1340 "MSACM32.dll"                                    "C:\Windows\system32\MSACM32.dll"
base 0x6d1c0000 size 0x00007000 entry 0x6d1c11d0 "midimap.dll"                                    "C:\Windows\system32\midimap.dll"
base 0x71310000 size 0x00008000 entry 0x713111d0 "netbios.dll"                                    "C:\Windows\system32\netbios.dll"
base 0x6e1e0000 size 0x00008000 entry 0x6e1e131e "winrnr.dll"                                     "C:\Windows\System32\winrnr.dll"
base 0x6e1d0000 size 0x00010000 entry 0x6e1d1526 "napinsp.dll"                                    "C:\Windows\system32\napinsp.dll"
base 0x6d200000 size 0x00012000 entry 0x6d2018f2 "pnrpnsp.dll"                                    "C:\Windows\system32\pnrpnsp.dll"
base 0x748a0000 size 0x00008000 entry 0x748a31b3 "credssp.dll"                                    "C:\Windows\system32\credssp.dll"
base 0x74a10000 size 0x0003a000 entry 0x74a18fd9 "schannel.DLL"                                   "C:\Windows\system32\schannel.DLL"
base 0x74d30000 size 0x00038000 entry 0x74d31489 "ncrypt.dll"                                     "C:\Windows\system32\ncrypt.dll"
base 0x74d10000 size 0x00017000 entry 0x74d13574 "bcrypt.dll"                                     "C:\Windows\system32\bcrypt.dll"
base 0x748b0000 size 0x0003d000 entry 0x748b10f5 "bcryptprimitives.dll"                           "C:\Windows\system32\bcryptprimitives.dll"
base 0x74790000 size 0x00016000 entry 0x74792061 "GPAPI.dll"                                      "C:\Windows\system32\GPAPI.dll"

[Register memory]
eax 2de50620 |<70>00 00 00 d0 56 aa 13 34 33 a3 40 34 33 a3 40 | p....V..43.@43.@ |
    2de50630 | ff e5 ce ff 00 00 20 3f 00 00 0c 3f 00 00 00 00 | ...... ?...?.... |
ebx 13aa56d0 |<40>06 e5 2d a0 56 aa 13 00 00 00 00 00 00 1c 42 | @..-.V.........B |
    13aa56e0 | ff ff ff ff 00 00 dc 3e 00 00 d3 3e 00 00 00 00 | .......>...>.... |
ecx 13aa56d0 |<40>06 e5 2d a0 56 aa 13 00 00 00 00 00 00 1c 42 | @..-.V.........B |
    13aa56e0 | ff ff ff ff 00 00 dc 3e 00 00 d3 3e 00 00 00 00 | .......>...>.... |
edx 2de506a0 |<00>00 00 01 31 00 00 00 a0 06 e5 2d 70 06 e5 2d | ....1......-p..- |
    2de506b0 | d4 7a 95 2d ff ff ff ff ff ff ff ff d0 7e 95 2d | .z.-.........~.- |
esi 03dd0060 |<fc>2d dd 03 00 00 00 00 00 00 00 00 00 00 00 00 | .-.............. |
    03dd0070 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
edi 03dd0060 |            <00>00 00 00 00 00 00 00 00 00 00 00 |     ............ |
    03dd0070 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
    03dd0080 | d0 15 00 00                                     | ....             |
ebp 0012a9f0 |                        <f8>5a ab 02 f6 bd 60 00 |         .Z....`. |
    0012aa00 | 60 00 dd 03 00 00 00 00 d0 56 aa 13 00 00 00 00 | `........V...... |
    0012aa10 | 4a 2b 77 00 00 00 00 00                         | J+w.....         |

[Extra]
ScriptHeap: 67.22MB/83.96MB (13); 9.54MB

Here is the other:

[Build info]
Application: Sims3
BuildTime:   2012-03-09-1234
BuildUser:   slcbuilder
BuildHost:   SLC1-BUILD-005
BuildConfig: Release
BuldVersion: 0.1.0.34
Commandline: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: USER-PC
Computer DNS name: user-PC
User name: user
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.1.7600
OS service pack:
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 3853
Memory load: 93%
Total physical memory: 1022 Mb
Available physical memory: 66 Mb
Total page file memory: 2494 Mb
Available page file memory: 210 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 651 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
App version: 0.1.0.34

[Exception info]
date: 2012-03-17
time: 11.45.51
type: ACCESS_VIOLATION reading address 0x80008088
address: 0x6e040f6e "C:\Windows\system32\d3d9.dll":0x0001:0x0003ff6e

[Call stack]
C:\Windows\system32\d3d9.dll
0x6e040f6e

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x0060bdf6

C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
0x02a50060


[Stack data]
0012a980 | 00 00 00 00<2f>1b c7 fc c0 0f bc 11 10 41 e2 02 | ..../........A.. |
0012a990 | 7c aa 12 00 64 00 a5 02 49 59 00 6e c8 a9 12 00 | |...d...IY.n.... |
0012a9a0 | 64 00 a5 02 97 6d 04 6e 1f 1b c7 fc 1b 1b c7 fc | d....m.n........ |
0012a9b0 | c0 0f bc 11 00 00 00 00 00 00 00 00 78 ff 12 00 | ............x... |
0012a9c0 | 78 ff 12 00 54 a4 19 6e ff ff ff ff 80 aa 12 00 | x...T..n........ |
0012a9d0 | 7d b2 60 00 60 00 a5 02 ec a9 12 00 64 00 a5 02 | }.`.`.......d... |
0012a9e0 | 00 00 00 00 01 00 00 00 84 a9 12 00 78 ff 12 00 | ............x... |
0012a9f0 | 4c ab 19 6e 01 00 00 00 f8 5a e2 02 f6 bd 60 00 | L..n.....Z....`. |
0012aa00 | 60 00 a5 02 00 00 00 00 00 00 80 3f 00 00 00 00 | `..........?.... |
0012aa10 | 4a 2b 77 00 00 00 00 00 c0 0f bc 11 10 e7 5b 0e | J+w...........[. |
0012aa20 | 10 41 e2 02 10 e7 5b 0e 00 00 00 00 18 e7 5b 0e | .A....[.......[. |
0012aa30 | 10 e7 5b 0e 01 3e 77 00 10 41 e2 02 7c aa 12 00 | ..[..>w..A..|... |
0012aa40 | 00 00 00 00 90 e6 5b 0e 00 00 00 00 26 00 00 00 | ......[.....&... |
0012aa50 | 00 00 00 00 30 00 00 00 d0 19 75 0e c6 74 67 00 | ....0.....u..tg. |
0012aa60 | b6 65 77 00 10 41 e2 02 7c aa 12 00 40 e6 5b 0e | .ew..A..|...@.[. |
0012aa70 | f8 5a e2 02 c8 ac 12 00 c0 99 89 3d 01 59 39 4c | .Z.........=.Y9L |
0012aa80 | 60 60 a5 02 e0 61 a5 02 00 00 00 00 00 00 00 00 | ``...a.......... |
0012aa90 | 00 04 00 00 00 03 00 00 00 00 00 00 00 00 80 3f | ...............? |
0012aaa0 | 00 00 00 00 00 00 00 00 00 04 00 00 00 03 00 00 | ................ |
0012aab0 | fb fc 76 00 10 41 e2 02 40 76 67 00 10 ab 12 00 | ..v..A..@vg..... |
0012aac0 | 50 ad 12 00 dc 87 67 00 40 76 67 00 10 ab 12 00 | P.....g.@vg..... |
0012aad0 | 14 00 00 00 00 00 00 00 50 ad 12 00 f6 ce cd 00 | ........P....... |
0012aae0 | fb fc 76 00 10 41 e2 02 40 76 67 00 40 ab 12 00 | ..v..A..@vg.@... |
0012aaf0 | 7f 00 12 00 40 e6 5b 0e 00 00 00 00 00 00 00 00 | ....@.[......... |
0012ab00 | 0b 00 00 00 00 00 00 00 a0 ad 12 00 60 ab 12 00 | ............`... |
0012ab10 | c0 99 89 3d 00 00 00 00 50 ad 12 00 00 00 00 00 | ...=....P....... |
0012ab20 | 00 00 00 00 c0 05 76 0e 00 00 00 00 00 00 00 00 | ......v......... |
0012ab30 | a0 a2 b7 30 20 ab 12 00 a0 ac 12 00 d5 b2 19 6e | ...0 ..........n |
0012ab40 | a0 a2 b7 30 00 00 00 00 a0 ad 12 00 00 00 00 00 | ...0............ |
0012ab50 | 20 5a d3 3f 00 00 00 00 00 00 00 00 00 00 00 00 |  Z.?............ |
0012ab60 | 20 5a d3 3f 00 00 00 00 a0 ad 12 00 00 00 00 00 |  Z.?............ |
0012ab70 | 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0012ab80 | 10 70 89 32 84 b3 12 00 bc ac 12 00 00 00 00 00 | .p.2............ |

[Instruction data]
6e040eee => DasmX86Dll.dll not found.

[Registers]
eip: 6e040f6e
eax: 80008000
ebx: 3f800000
ecx: 00000000
edx: 6e040ee9
esi: 02a50060
edi: 02a50064
ebp: 0012a9f8
efl: 00010206
esp: 0012a984

[Modules]
base 0x00400000 size 0x00dc2000 entry 0x00e8aa91 "TS3W.exe"                                       "C:\Program Files\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe"
base 0x777c0000 size 0x0013c000 entry 0x00000000 "ntdll.dll"                                      "C:\Windows\SYSTEM32\ntdll.dll"
base 0x76bb0000 size 0x000d4000 entry 0x76c01065 "kernel32.dll"                                   "C:\Windows\system32\kernel32.dll"
base 0x751d0000 size 0x0004a000 entry 0x751d7afd "KERNELBASE.dll"                                 "C:\Windows\system32\KERNELBASE.dll"
base 0x6e000000 size 0x001c3000 entry 0x6e001811 "d3d9.dll"                                       "C:\Windows\system32\d3d9.dll"
base 0x76b00000 size 0x000ac000 entry 0x76b0a472 "msvcrt.dll"                                     "C:\Windows\system32\msvcrt.dll"
base 0x76c90000 size 0x00019000 entry 0x76c94975 "sechost.dll"                                    "C:\Windows\SYSTEM32\sechost.dll"
base 0x76cb0000 size 0x000a1000 entry 0x76ceafd4 "RPCRT4.dll"                                     "C:\Windows\system32\RPCRT4.dll"
base 0x75870000 size 0x000c9000 entry 0x7588f7c9 "USER32.dll"                                     "C:\Windows\system32\USER32.dll"
base 0x75820000 size 0x0004e000 entry 0x7582ec49 "GDI32.dll"                                      "C:\Windows\system32\GDI32.dll"
base 0x76ef0000 size 0x0000a000 entry 0x76ef136c "LPK.dll"                                        "C:\Windows\system32\LPK.dll"
base 0x76850000 size 0x0009d000 entry 0x768847d7 "USP10.dll"                                      "C:\Windows\system32\USP10.dll"
base 0x74740000 size 0x00009000 entry 0x74741220 "VERSION.dll"                                    "C:\Windows\system32\VERSION.dll"
base 0x6eef0000 size 0x00006000 entry 0x6eef11f0 "d3d8thk.dll"                                    "C:\Windows\system32\d3d8thk.dll"
base 0x72eb0000 size 0x00013000 entry 0x72eb1d3f "dwmapi.dll"                                     "C:\Windows\system32\dwmapi.dll"
base 0x011d0000 size 0x00267000 entry 0x013eaf6c "d3dx9_31.dll"                                   "C:\Windows\system32\d3dx9_31.dll"
base 0x768f0000 size 0x000a0000 entry 0x76912dd9 "ADVAPI32.dll"                                   "C:\Windows\system32\ADVAPI32.dll"
base 0x69b60000 size 0x000e7000 entry 0x69b61771 "DDRAW.dll"                                      "C:\Windows\system32\DDRAW.dll"
base 0x6ee10000 size 0x00006000 entry 0x6ee11250 "DCIMAN32.dll"                                   "C:\Windows\system32\DCIMAN32.dll"
base 0x75450000 size 0x0019d000 entry 0x754517e7 "SETUPAPI.dll"                                   "C:\Windows\system32\SETUPAPI.dll"
base 0x75220000 size 0x00027000 entry 0x752258b9 "CFGMGR32.dll"                                   "C:\Windows\system32\CFGMGR32.dll"
base 0x76f00000 size 0x0008f000 entry 0x76f03fb1 "OLEAUT32.dll"                                   "C:\Windows\system32\OLEAUT32.dll"
base 0x76d60000 size 0x0015c000 entry 0x76db5e23 "ole32.dll"                                      "C:\Windows\system32\ole32.dll"
base 0x753a0000 size 0x00012000 entry 0x753a1441 "DEVOBJ.dll"                                     "C:\Windows\system32\DEVOBJ.dll"
base 0x73860000 size 0x0001c000 entry 0x73863f51 "iphlpapi.dll"                                   "C:\Windows\system32\iphlpapi.dll"
base 0x75a50000 size 0x00006000 entry 0x75a51782 "NSI.dll"                                        "C:\Windows\system32\NSI.dll"
base 0x73850000 size 0x00007000 entry 0x7385128d "WINNSI.DLL"                                     "C:\Windows\system32\WINNSI.DLL"
base 0x76990000 size 0x0011b000 entry 0x76991735 "WININET.dll"                                    "C:\Windows\system32\WININET.dll"
base 0x75ac0000 size 0x00057000 entry 0x75ada24a "SHLWAPI.dll"                                    "C:\Windows\system32\SHLWAPI.dll"
base 0x76770000 size 0x00003000 entry 0x00000000 "Normaliz.dll"                                   "C:\Windows\system32\Normaliz.dll"
base 0x75660000 size 0x001b8000 entry 0x757747a9 "iertutil.dll"                                   "C:\Windows\system32\iertutil.dll"
base 0x76f90000 size 0x00111000 entry 0x76f91b29 "urlmon.dll"                                     "C:\Windows\system32\urlmon.dll"
base 0x75b20000 size 0x00c49000 entry 0x75b9d4d2 "SHELL32.dll"                                    "C:\Windows\system32\SHELL32.dll"
base 0x6b6e0000 size 0x00087000 entry 0x6b710dce "MSVCP80.dll"                                    "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCP80.dll"
base 0x70390000 size 0x0009b000 entry 0x7039232b "MSVCR80.dll"                                    "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll"
base 0x75a60000 size 0x0001f000 entry 0x75a61355 "IMM32.dll"                                      "C:\Windows\system32\IMM32.dll"
base 0x76780000 size 0x000cc000 entry 0x7678168b "MSCTF.dll"                                      "C:\Windows\system32\MSCTF.dll"
base 0x6b850000 size 0x000eb000 entry 0x6b851445 "dbghelp.dll"                                    "C:\Windows\system32\dbghelp.dll"
base 0x75650000 size 0x00005000 entry 0x75651438 "PSAPI.DLL"                                      "C:\Windows\system32\PSAPI.DLL"
base 0x73130000 size 0x00011000 entry 0x73131300 "NETAPI32.dll"                                   "C:\Windows\system32\NETAPI32.dll"
base 0x73120000 size 0x00009000 entry 0x731215a6 "netutils.dll"                                   "C:\Windows\system32\netutils.dll"
base 0x74e00000 size 0x00019000 entry 0x74e01319 "srvcli.dll"                                     "C:\Windows\system32\srvcli.dll"
base 0x73110000 size 0x0000f000 entry 0x731112a1 "wkscli.dll"                                     "C:\Windows\system32\wkscli.dll"
base 0x75a80000 size 0x00035000 entry 0x75a8145d "WS2_32.dll"                                     "C:\Windows\system32\WS2_32.dll"
base 0x6d2c0000 size 0x00072000 entry 0x6d2c1576 "DSOUND.dll"                                     "C:\Windows\system32\DSOUND.dll"
base 0x71af0000 size 0x00032000 entry 0x71af37c1 "WINMM.dll"                                      "C:\Windows\system32\WINMM.dll"
base 0x74130000 size 0x00025000 entry 0x74132b71 "POWRPROF.dll"                                   "C:\Windows\system32\POWRPROF.dll"
base 0x750e0000 size 0x0004b000 entry 0x750e2b6c "apphelp.dll"                                    "C:\Windows\system32\apphelp.dll"
base 0x6f950000 size 0x0008c000 entry 0x6f951fff "AcLayers.DLL"                                   "C:\Windows\AppPatch\AcLayers.DLL"
base 0x750c0000 size 0x0001a000 entry 0x750c2ccd "SspiCli.dll"                                    "C:\Windows\system32\SspiCli.dll"
base 0x747b0000 size 0x00017000 entry 0x747b1c89 "USERENV.dll"                                    "C:\Windows\system32\USERENV.dll"
base 0x75150000 size 0x0000b000 entry 0x75151992 "profapi.dll"                                    "C:\Windows\system32\profapi.dll"
base 0x746e0000 size 0x00051000 entry 0x74709834 "WINSPOOL.DRV"                                   "C:\Windows\system32\WINSPOOL.DRV"
base 0x6fc10000 size 0x00012000 entry 0x6fc11200 "MPR.dll"                                        "C:\Windows\system32\MPR.dll"
base 0x71230000 size 0x00009000 entry 0x71235453 "xinput9_1_0.dll"                                "C:\Windows\system32\xinput9_1_0.dll"
base 0x6e270000 size 0x00022000 entry 0x6e27b13c "glu32.dll"                                      "C:\Windows\system32\glu32.dll"
base 0x6b610000 size 0x000c8000 entry 0x6b6ab0e4 "OPENGL32.dll"                                   "C:\Windows\system32\OPENGL32.dll"
base 0x73da0000 size 0x00040000 entry 0x73daa2dd "uxtheme.dll"                                    "C:\Windows\system32\uxtheme.dll"
base 0x62aa0000 size 0x00c22000 entry 0x62eac530 "nvd3dum.dll"                                    "C:\Windows\system32\nvd3dum.dll"
base 0x75130000 size 0x0000c000 entry 0x751310e1 "CRYPTBASE.dll"                                  "C:\Windows\system32\CRYPTBASE.dll"
base 0x759c0000 size 0x00083000 entry 0x759c23d2 "CLBCatQ.DLL"                                    "C:\Windows\system32\CLBCatQ.DLL"
base 0x74c00000 size 0x00016000 entry 0x74c02dc3 "CRYPTSP.dll"                                    "C:\Windows\system32\CRYPTSP.dll"
base 0x74970000 size 0x0003b000 entry 0x7497128d "rsaenh.dll"                                     "C:\Windows\system32\rsaenh.dll"
base 0x75140000 size 0x0000e000 entry 0x75141235 "RpcRtRemote.dll"                                "C:\Windows\system32\RpcRtRemote.dll"
base 0x6e1f0000 size 0x00007000 entry 0x6e1f1230 "winbrand.dll"                                   "C:\Windows\system32\winbrand.dll"
base 0x75250000 size 0x0002d000 entry 0x75252911 "WINTRUST.dll"                                   "C:\Windows\system32\WINTRUST.dll"
base 0x75280000 size 0x0011c000 entry 0x752815ae "CRYPT32.dll"                                    "C:\Windows\system32\CRYPT32.dll"
base 0x751c0000 size 0x0000c000 entry 0x751c238d "MSASN1.dll"                                     "C:\Windows\system32\MSASN1.dll"
base 0x74bc0000 size 0x0003c000 entry 0x74bc145d "mswsock.dll"                                    "C:\Windows\system32\mswsock.dll"
base 0x74630000 size 0x00005000 entry 0x746315df "wshtcpip.dll"                                   "C:\Windows\System32\wshtcpip.dll"
base 0x75070000 size 0x00008000 entry 0x750710e9 "Secur32.dll"                                    "C:\Windows\system32\Secur32.dll"
base 0x73e20000 size 0x0019e000 entry 0x73e53731 "comctl32.dll"                                   "C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll"
base 0x74650000 size 0x00021000 entry 0x7465145e "ntmarta.dll"                                    "C:\Windows\system32\ntmarta.dll"
base 0x76ab0000 size 0x00045000 entry 0x76ab11e1 "WLDAP32.dll"                                    "C:\Windows\system32\WLDAP32.dll"
base 0x74a80000 size 0x00044000 entry 0x74a966c9 "dnsapi.DLL"                                     "C:\Windows\system32\dnsapi.DLL"
base 0x73ab0000 size 0x00025000 entry 0x73ab3bf0 "peerdist.dll"                                   "C:\Windows\system32\peerdist.dll"
base 0x74d70000 size 0x0001b000 entry 0x74d71286 "AUTHZ.dll"                                      "C:\Windows\system32\AUTHZ.dll"
base 0x71bf0000 size 0x00052000 entry 0x71bf14be "rasapi32.dll"                                   "C:\Windows\system32\rasapi32.dll"
base 0x71bd0000 size 0x00015000 entry 0x71bd12de "rasman.dll"                                     "C:\Windows\system32\rasman.dll"
base 0x71bc0000 size 0x0000d000 entry 0x71bc1325 "rtutils.dll"                                    "C:\Windows\system32\rtutils.dll"
base 0x71e80000 size 0x00006000 entry 0x71e8125a "sensapi.dll"                                    "C:\Windows\system32\sensapi.dll"
base 0x71b30000 size 0x00079000 entry 0x71b3140f "mscms.dll"                                      "C:\Windows\system32\mscms.dll"
base 0x73aa0000 size 0x00010000 entry 0x73aa3919 "NLAapi.dll"                                     "C:\Windows\system32\NLAapi.dll"
base 0x6ff50000 size 0x00006000 entry 0x6ff514b2 "rasadhlp.dll"                                   "C:\Windows\system32\rasadhlp.dll"
base 0x6faf0000 size 0x00038000 entry 0x6faf27b6 "icm32.dll"                                      "C:\Windows\system32\icm32.dll"
base 0x74bb0000 size 0x00006000 entry 0x74bb1673 "wship6.dll"                                     "C:\Windows\System32\wship6.dll"
base 0x73740000 size 0x00038000 entry 0x73749906 "fwpuclnt.dll"                                   "C:\Windows\System32\fwpuclnt.dll"
base 0x740c0000 size 0x00039000 entry 0x740ce1e6 "MMDevApi.dll"                                   "C:\Windows\System32\MMDevApi.dll"
base 0x73fc0000 size 0x000f5000 entry 0x73fcadae "PROPSYS.dll"                                    "C:\Windows\System32\PROPSYS.dll"
base 0x6d260000 size 0x00030000 entry 0x6d263c6b "wdmaud.drv"                                     "C:\Windows\system32\wdmaud.drv"
base 0x6fd40000 size 0x00004000 entry 0x6fd41030 "ksuser.dll"                                     "C:\Windows\system32\ksuser.dll"
base 0x74100000 size 0x00007000 entry 0x741010c0 "AVRT.dll"                                       "C:\Windows\system32\AVRT.dll"
base 0x6d220000 size 0x00036000 entry 0x6d229842 "AUDIOSES.DLL"                                   "C:\Windows\system32\AUDIOSES.DLL"
base 0x6d1f0000 size 0x00008000 entry 0x6d1f4119 "msacm32.drv"                                    "C:\Windows\system32\msacm32.drv"
base 0x6d1d0000 size 0x00014000 entry 0x6d1d1340 "MSACM32.dll"                                    "C:\Windows\system32\MSACM32.dll"
base 0x6d1c0000 size 0x00007000 entry 0x6d1c11d0 "midimap.dll"                                    "C:\Windows\system32\midimap.dll"
base 0x71310000 size 0x00008000 entry 0x713111d0 "netbios.dll"                                    "C:\Windows\system32\netbios.dll"
base 0x6e1e0000 size 0x00008000 entry 0x6e1e131e "winrnr.dll"                                     "C:\Windows\System32\winrnr.dll"
base 0x6e1d0000 size 0x00010000 entry 0x6e1d1526 "napinsp.dll"                                    "C:\Windows\system32\napinsp.dll"
base 0x6d200000 size 0x00012000 entry 0x6d2018f2 "pnrpnsp.dll"                                    "C:\Windows\system32\pnrpnsp.dll"
base 0x748a0000 size 0x00008000 entry 0x748a31b3 "credssp.dll"                                    "C:\Windows\system32\credssp.dll"
base 0x74a10000 size 0x0003a000 entry 0x74a18fd9 "schannel.DLL"                                   "C:\Windows\system32\schannel.DLL"
base 0x74d30000 size 0x00038000 entry 0x74d31489 "ncrypt.dll"                                     "C:\Windows\system32\ncrypt.dll"
base 0x74d10000 size 0x00017000 entry 0x74d13574 "bcrypt.dll"                                     "C:\Windows\system32\bcrypt.dll"
base 0x748b0000 size 0x0003d000 entry 0x748b10f5 "bcryptprimitives.dll"                           "C:\Windows\system32\bcryptprimitives.dll"
base 0x74790000 size 0x00016000 entry 0x74792061 "GPAPI.dll"                                      "C:\Windows\system32\GPAPI.dll"

[Register memory]
eax 80008000 |<??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ? |
    80008010 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ? |
ebx 3f800000 |<00>80 00 80 00 80 01 80 53 80 27 80 00 80 00 80 | ........S.'..... |
    3f800010 | 0a 80 d3 7f cb 80 5b 80 00 80 00 80 0a 80 22 80 | ......[.......". |
edx 6e040ee0 |                           <8b>ff 55 8b ec 6a ff |          ..U..j. |
    6e040ef0 | 68 4c ab 19 6e 64 a1 00 00 00 00 50 83 ec 58 53 | hL..nd.....P..XS |
    6e040f00 | 56 57 a1 50 92 1a 6e 33 c5                      | VW.P..n3.        |
esi 02a50060 |<fc>2d a5 02 00 00 00 00 00 00 00 00 00 00 00 00 | .-.............. |
    02a50070 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
edi 02a50060 |            <00>00 00 00 00 00 00 00 00 00 00 00 |     ............ |
    02a50070 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
    02a50080 | 78 0b 00 00                                  &nb

[Flynn Arrowstarr]

Hi, Alex51299.

It looks to me like you have a system running Windows Vista with only 1 GB of RAM (memory). From what I can tell looking though the files you posted, it looks like the game is running out of memory. You may need to consider adding more memory to your system. Looking at the back of the Showtime expansion, the minimum memory requirements are 1.5 GB for Windows Vista and Windows 7.

Both files you posted show high memory loads of 97% and 93%.

EDIT: Both errors are memory access violation errors -- a program is trying to access memory already in use or locked by another process. In the first instance, TS3E.EXE was the culprit (the main Sims 3 executable) and the second instance was d3d9.dll, which is a component of DirectX.

If possible try updating your system to at least 2 GB of memory, but I would suggest 4 GB if the computer will handle it. Pretty much any desktop from the past 5 years and any laptop (not netbook) from the past 4 years should be able to handle 4 GB of memory.

If you don't know what type of memory your system needs post the make and model here (ex. Dell Inspiron 510) and I may be able to look it up.

Hope this helps.

Flynn

[alex51299]

How do I get more memory? K can't afford to get a whole new computer.

[LivvieLove]

Well, most people who've known me on here probably think I've dropped off the face of the Earth, and I don't mean to suddenly jump back on here - I've been lurking for a long time - and I know the exact answer to your problem. It's not necessarily Ram that you need, I've had a crash log analyzer on my desktop for ages once Sims stopped producing very good patches (and I'm certainly no expert at reading the crash logs) but yours under the "Exception Info" says <unknown Module> which means your computer feels like Sims is trying to access important memory and will use it incorrectly (though it won't) so it intends to shut down the program immediately. (Only mine would take seconds within starting the game up for this to happen, I know the solution. This is what's called a DEP crash - Data Execution Prevention. Most people usually recommend you update your "drivers" for the graphics card you have. The graphics card is a glove and your drivers are the hand. You can't make something work with a clumsy hand. You'll have to check out your graphics card website for that... Anyways how you can handle this for now while doing that is follow these instructions (note the names of my things may be different, due to the fact that I'm on Windows 7:
1. Go to your Start Menu and open up the Control Panel (if it's not right there for you, you can type it into the search bar).
2. You'll want to find something similar to System and Security (it should have options like Firewall, Updates, Backup and Restore... etc) and find System, (You may just have a System folder, just go with what sounds closest).
3. Click on Advanced System Settings.
4. A window should open, the top tabs should say something like "Computer Name" "Hardware" "Advanced" "Remote" "System Protection" and you'll want to be under the "Advanced" Tab.
5. Find "Performance - Settings" (this will be in the middle of the Advanced Tab, not towards the bottom or anything you may expect).
6. ANOTHER window will open (Oh the joy of lots of windows), this will have tabs that say "Visual Effects" "Advanced" and "Data Execution Prevention." If you can guess, we want the last one.
7. There should be two options to select from (as in put a check mark for or fill a bubble in for one or the other). You want the one that says "Turn on DEP for all programs and services except those I select:"
8. Press "Add" below the box for all the exceptions. (I promise this won't mess up any other part of your computer, you are just telling your computer that Sims will be responsible with your Data).
9. (Here's where it gets a tad gritty) You'll want to go to your Sims files via your C Drive. (Not the one in your Documents!) So C Drive, then Program Files. You'll want to navigate to your Bin file - however I'll work with you all the way there.
10. In your Program Files folder, you'll want to find Electronic Arts. From there, click on "The Sims 3" folder, just the base game should work.
11. Find the "Game" folder and open it, you'll then want to open the "Bin" Folder (yes two steps, but I don't want to take up an entire page with a whole bunch of silly steps).
12. Now scroll all the way down, you'll want to click on "TS3" (it should be TS3.exe). Do NOT click any other one. (I don't think anything dramatic will happen, but I don't think any other one will work necessarily. I haven't tried, but I know this one is the main launcher).
13. Once you've selected that, hit open.
14. Now hit "apply" and "ok" at the bottom.
15. Enjoy your Sims.

Sorry if this was long, and I hope it works, if you have other troubles I can send you a link via PM as to not disturb forum rules. Good luck, and if you need any clarification I can boot up my old Desktop (Vista) and do my best to give you some answers.

[Flynn Arrowstarr]

You shouldn't need to buy a new computer unless you have a very old system. Computer memory isn't too expensive these days, depending on the system you have. Desktop memory is cheaper than laptop memory on average.

I generally buy memory from one of two places, depending on price and what's in stock. NewEgg.com and Geeks.com. Both have good pricing and service. Geeks is usually cheaper than NewEgg, but NewEgg has a better selection.

Can you tell me what type of system you have? I'll check to see how much memory it can handle and what type of memory it needs. Thanks.

@LivvieLove - Good suggestion on the DEP. I'm not entirely sure it will work for this problem as Alex is running a 1/2 GB under the minimum requirements for the game. But it can help alleviate some of the crash symptoms.

@Alex - try LivvieLove's suggestion and see if the game continues to crash. If not, you may want to consider more RAM in the future, but it should be playable (albeit a little slow) for now.

Flynn

[alex51299]

I have a M1530 Dell Laptop. Oh and I followed Livvie's instructions, but the game still crashed. But this time it crashed about 3 seconds after the game finished loaded. 

[Flynn Arrowstarr]

I'm sorry to hear the DEP setting didn't help.

Good news is, your laptop will take 4 GB of memory. The memory is called DDR2 667 MHz (PC2-5300) 200-pin RAM and runs between $25 and $30 for a 2 GB chip. I found this chip on NewEgg.com for $27.99 per chip with 99 cent shipping. Crucial RAM is a little more expensive, but has a very good reputation.

Laptop memory for the most part is pretty easy to replace, but if you are not sure what you're doing, taking it to a local repair shop with the memory in hand shouldn't cost very much. Or, take it to your favorite geek and offer him/her a coffee or such for their efforts.

In the meantime, reversing the DEP setting should get you back in the game for a little while longer.

Hope this helps.

Flynn