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Author Topic: Trying to buy SimPoints, but it says my card number is wrong.  (Read 6918 times)

Offline thesimslover828

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Trying to buy SimPoints, but it says my card number is wrong.
« on: August 29, 2012, 05:44:10 PM »
But they are wrong, has anyone had problems with this before?
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Offline Twinmum

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #1 on: August 29, 2012, 05:47:53 PM »
I haven't personally, but I think someone not long ago was saying they were having problems with it not recognizing a new card. Could you maybe buy using paypal instead?
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Offline thesimslover828

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #2 on: August 29, 2012, 05:48:49 PM »
Quote from: Twinmum on August 29, 2012, 05:47:53 PM
I haven't personally, but I think someone not long ago was saying they were having problems with it not recognizing a new card. Could you maybe buy using paypal instead?
I could, but I have no idea how.
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We are of peace, always but this is war.
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For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.

Offline ratchie

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #3 on: August 29, 2012, 05:56:20 PM »
I had this problem I ended up using my husbands card to buy Simpoints as mine just would not work.

Rachel
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Offline Schipperke

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #4 on: August 29, 2012, 06:11:57 PM »
Sometimes it just won't work for me either and then it will work later that day or the next day.  I've always figured there was some problem at the Sims site that causes things to not work from time to time.
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Offline Pam

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #5 on: August 29, 2012, 08:04:45 PM »
Quote from: thesimslover828 on August 29, 2012, 05:48:49 PM
I could, but I have no idea how.

The PayPal site is here.  I use PayPal often and love it.
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Offline saltpastillen

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #6 on: August 30, 2012, 04:33:28 AM »
Unfortunately there are a lot of people experiancing this and other problems when trying to buy simpoints. Some get the card not working error. I get the "a system error has occured" and haven't been able to buy simpoints for over a month.

On the official forum there are a number of threads disgussing this issue. It seems EA is aware of the problems wbut still haven't fixed it (this has been going on for several months now). I would suggest you try to contact EA support since some people have reported that that helped. (Not in my case unfortunately).

Also, if you are in the US you could just buy from origin instead - their system if working. Unfortunately their prices are more expencive if you aren't buying from the US.

Also, using paypal or a different browser also could help out.

I would be really interested in finding out how things work out for you.
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Offline thesimslover828

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #7 on: August 30, 2012, 09:41:52 PM »
Quote from: Pam on August 29, 2012, 08:04:45 PM
The PayPal site is here.  I use PayPal often and love it.
I love it to, thanks for the link.

Quote from: saltpastillen on August 30, 2012, 04:33:28 AM
Unfortunately there are a lot of people experiancing this and other problems when trying to buy simpoints. Some get the card not working error. I get the "a system error has occured" and haven't been able to buy simpoints for over a month.

On the official forum there are a number of threads disgussing this issue. It seems EA is aware of the problems wbut still haven't fixed it (this has been going on for several months now). I would suggest you try to contact EA support since some people have reported that that helped. (Not in my case unfortunately).

Also, if you are in the US you could just buy from origin instead - their system if working. Unfortunately their prices are more expencive if you aren't buying from the US.

Also, using paypal or a different browser also could help out.

I would be really interested in finding out how things work out for you.
I think I couldn't buy SimPoints because of my card. PayPal said the bank rejected it, it's OK now though, I talked to them. I totally forgot about Origin selling them lol, weird of me to, I've gotten them there before. Thank everyone for the hep and info.
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We are of peace, always but this is war.
We are of peace, always.
We'll help build a resistance. We have to fight.

When all you've ever loved has been stolen from you, sometimes all you have left is revenge.
For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.

Offline MrsFlynn

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #8 on: August 30, 2012, 09:53:35 PM »
Hubby and I have run run into problems when buying Sim Points.  I found a quote from Hubby via another thread:

Re: Trouble purchasing simpoints through sims store
http://www.carls-sims-3-guide.com/forum/index.php?topic=11407.0

----
Quote from: Flynn Arrowstarr on July 11, 2012, 01:10:40 AM
Hi, Deborah.

Mrs. Flynn and I have run into similar problems when buying Sim Points. Usually, it's when we've already purchased one bundle of points and are trying to buy a second bundle. Wait 24 hours and try buying the Sim Point bundle again, or try it with a different card, if you can. If all else fails, see if you can find Sim Points cards at places like WalMart.

We've also run into a similar issue buying items from Sony's PlayStation Network. The issue there was the card we had didn't support a verification protocol that Sony uses for transactions, so they would always fail. We ended up purchasing PlayStation cards (similar to the Sim Points cards) to buy things there.

Hope this helps. :)

Flynn

I hope you're able to find something that works, :)

MrsFlynn
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Offline thesimslover828

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Re: Trying to buy SimPoints, but it says my card number is wrong.
« Reply #9 on: August 31, 2012, 12:21:11 AM »
Quote from: MrsFlynn on August 30, 2012, 09:53:35 PM
Hubby and I have run run into problems when buying Sim Points.  I found a quote from Hubby via another thread:

Re: Trouble purchasing simpoints through sims store
http://www.carls-sims-3-guide.com/forum/index.php?topic=11407.0

----
I hope you're able to find something that works, :)

MrsFlynn
I did, I was able to get them with PayPal. Thank you. ;D
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We are of peace, always but this is war.
We are of peace, always.
We'll help build a resistance. We have to fight.

When all you've ever loved has been stolen from you, sometimes all you have left is revenge.
For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.
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