Author Topic: Bug Thread for Server Move  (Read 3115 times)

Offline Carl

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Bug Thread for Server Move
« on: July 19, 2014, 12:46:52 PM »
Post any issues related to the recent server move here. If you're seeing this, you are on the new server and may begin using the Forum as usual.

Edit: Just a reminder, there may be little moments where the site says it's unavailable - it will usually become available again within a minute, usually seconds. This is because when I make a change, I must restart the software that runs the Forum.

Offline KhaineGB

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Re: Bug Thread for Server Move
« Reply #1 on: July 19, 2014, 01:23:01 PM »
So far, so good.

Can edit my profile, forums seem to be working, sent you a test PM with no errors, nice and fast...

Fingers crossed!

EDIT: Who's online works, edit post function seems to work, as does reply... obviously. :)



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Offline Carl

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Re: Bug Thread for Server Move
« Reply #2 on: July 19, 2014, 01:45:03 PM »
Appreciate the PM test, the old one was completely broken. So far so good here. I'm still working out some kinks with it, though it does seem speedy as you say. I ran some tests last night and the old server had a wait time of almost 1 second before it would even start sending, while this one was hitting in the 100ms range, so 1/10th the wait time.

Offline Carl

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Re: Bug Thread for Server Move
« Reply #3 on: July 19, 2014, 01:53:01 PM »
Just a note on speed. Members with < 25 Posts have the top ad, so it will always drag speed down a bit as it must be loaded before the rest of the Forum body. For those who have made it to the post-count required to disable ads, it should be very reliable and fast. I DO expect some kind of issues to pop up, although I could be wrong :)

Offline KhaineGB

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Re: Bug Thread for Server Move
« Reply #4 on: July 19, 2014, 02:31:55 PM »
I'll keep poking at it. I'm good at breaking things.

Offline symphonicanima

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Re: Bug Thread for Server Move
« Reply #5 on: July 19, 2014, 03:29:56 PM »
Refreshed Tapatalk a couple of times and I saw this- glad to know the new server is up and running, and rather smoothly, too! I've been messing around with the app and so far, so good. (At least, on the iOS end!)

However, the bug I mentioned previously about being kicked and forced to log in again after clicking on a thread, then clicking either "view unread posts" and "view new replies to your posts" is still there. I'd like to add that when that bug happens, I'm using Safari to manually access the site, and I'm using an iPod Touch 4G (which admittedly is breaking down software wise over the years I've had it and crashing apps is pretty normal, so that may be a factor).

Otherwise, super fast and super smooth loading times- it's looking good, Carl!

Offline symphonicanima

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Re: Bug Thread for Server Move
« Reply #6 on: July 19, 2014, 03:33:47 PM »
Oh oops. Found a page where Tapatalk can't load a page at all due to error 2203 (The operation can't load). Found it on the unread section of the app.



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Offline JudesSims

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Re: Bug Thread for Server Move
« Reply #7 on: July 19, 2014, 04:18:05 PM »
Oh oops. Found a page where Tapatalk can't load a page at all due to error 2203 (The operation can't load). Found it on the unread section of the app.

I'm having this same issue on my ipad.

Offline Carl

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Re: Bug Thread for Server Move
« Reply #8 on: July 19, 2014, 04:40:15 PM »
I've just updated Tapatalk. How is it working?

Offline KhaineGB

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Re: Bug Thread for Server Move
« Reply #9 on: July 19, 2014, 04:41:34 PM »
Domain name has propagated for me, finally. :)

Was using the direct IP before.

Offline Carl

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Re: Bug Thread for Server Move
« Reply #10 on: July 19, 2014, 04:58:40 PM »
Mine keeps going back and forth to the point I have to use the IP to ensure I'm on the right server for now.

Offline symphonicanima

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Re: Bug Thread for Server Move
« Reply #11 on: July 19, 2014, 05:18:15 PM »
Huh, the domain name works perfectly fine for me. Seems like Tapatalk is working fine again for me, think the unread error is indeed fixed. Thanks Carl!

Offline Carl

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Re: Bug Thread for Server Move
« Reply #12 on: July 19, 2014, 05:34:15 PM »
Whew, that's a relief. I'm clearing up a couple issues with comments forms on the Guides, then it looks like I'll be done until someone finds another problem - and please do report it if you do!

Offline KhaineGB

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Re: Bug Thread for Server Move
« Reply #13 on: July 19, 2014, 05:49:31 PM »
All in all, I'd say that was a pretty smooth move.

Nice job, Carl! :) I know I would've messed it up a couple of times... SQL hates me.

Offline Carl

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Re: Bug Thread for Server Move
« Reply #14 on: July 19, 2014, 05:51:42 PM »
SQL used to scare me, but I've come a long way and get those files transferred, make edits carefully and find that I'm a lot more comfortable using it these days. Linux overall is a headache when you don't use it for your main machine. There are commands you type only once a year, so looking them up to use them again is time-consuming. Also, formatting  ???

Offline JudesSims

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Re: Bug Thread for Server Move
« Reply #15 on: July 19, 2014, 07:06:30 PM »
TapaTalk is working fine for me now. Thanks, Carl!

Offline Trip

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Re: Bug Thread for Server Move
« Reply #16 on: July 19, 2014, 07:40:06 PM »
On mobile, I kept getting errors when logging in to the regular site (said I had an incorrect username when I didn't). Tapatalk is working well, though!

Haven't tried it on my proper laptop yet.
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Offline Carl

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Re: Bug Thread for Server Move
« Reply #17 on: July 19, 2014, 08:19:16 PM »
However, the bug I mentioned previously about being kicked and forced to log in again after clicking on a thread, then clicking either "view unread posts" and "view new replies to your posts" is still there. I'd like to add that when that bug happens, I'm using Safari to manually access the site, and I'm using an iPod Touch 4G (which admittedly is breaking down software wise over the years I've had it and crashing apps is pretty normal, so that may be a factor).

I changed the way SMF stores Cookies and wonder if that might have helped.

Offline symphonicanima

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Re: Bug Thread for Server Move
« Reply #18 on: July 19, 2014, 08:32:44 PM »
Seems like everything's working just fine now, Carl! Thanks! :)

Offline Carl

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Re: Bug Thread for Server Move
« Reply #19 on: July 19, 2014, 10:00:02 PM »
That's great to hear. I'm taking a break from this job to let some reports pile up. I'm aware of issues with comments so just disabled them for The Sims 3 site. Hopefully, things are as smooth as we think and the job is largely done. More and more people should be propagating here as time goes by. I only recently got www to lead me here, it only worked without.

I'll pop up in this thread if I'll be tinkering, so that people know I'm aware (and the cause) of any stability issues.

Offline _Annika_

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Re: Bug Thread for Server Move
« Reply #20 on: July 20, 2014, 12:57:47 AM »
I forgot my password and tried clicking the link to send me a password, using both my username and my email adress, but the reset email did not show up. Thankfully I found out how to find my browser's stored passwords. Otherwise I had no idea how to contact someone to send an email to get it reset. I'm not sure if this is because of the new server or not though.

Offline Twinmum

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Re: Bug Thread for Server Move
« Reply #21 on: July 20, 2014, 02:06:53 AM »
I've noticed that we haven't had any new members join since your testing one Carl. I wondered if maybe there was some sort of problem because we usually get a number of new members each day. I was going to use my second email to just try the process, but it won't let me log out of this account, comes up with the message...

 Unable to verify referring url. Please go back and try again.
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Offline _Annika_

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Re: Bug Thread for Server Move
« Reply #22 on: July 20, 2014, 03:04:12 AM »
I had that message come up a couple of times when I tried too soon to send the reset email again.

Offline Twinmum

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Re: Bug Thread for Server Move
« Reply #23 on: July 20, 2014, 05:08:37 AM »
OK, it's letting me log out now, in fact it's logging me out every time I leave the page or close my browser. I'm having to log in every time I come here even though I have it set to be logged in forever. I did try to start a test account but I'm still waiting for the email to finalize things, but that could just be because it's a different email that I have re-directed to my main account. Another thing, I don't think it's sending out email notifications when someone replies to a thread.

**update. Still no email to verify the test account. I even tried to log on and it told me i needed to verify my email, so I requested another email be sent, but it hasn't arrived either. Waiting for someone to reply in one of the threads I'm following to see if it does or doesn't send out a notification.

**extra edit.. nope, not sending emails notifications when someone has replied to a thread
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Offline Carl

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Re: Bug Thread for Server Move
« Reply #24 on: July 20, 2014, 11:20:45 AM »
*sigh* I really like Google, but when I login to the nice Forum email I made to send these notifications and they call it spam, I have to take them down a peg. It wasn't allowing any emails to be sent at all, and continuing to use their service would be risking that happening again. Therefore, I'll have to look at the server and set up an email program for the Forum.


Edit: Scratch all I wrote. Ok I've got it backward. I'd Enabled cookies on your end. So if you're getting logged out now, it's because your cookies are off. Search how to turn cookies on for your particular browser and see if it's a fix? This will at least guide me in a direction for a fix. I MAY have to go back to how it was, where the cookies were stored on the server side, but it's less efficient, particularly for mobile users.