Author Topic: Game crash  (Read 543 times)

Offline Magpie2012

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Game crash
« on: October 03, 2014, 02:37:32 PM »
So I just got the game and I'm playing away happily, when suddenly the screen freezes (I can hear the voices and sound effects continuing uninterrupted in the background) and it crashes to a white screen with a window that comes up saying windows is searching for the reason the sims 4 crashed...  :'( Does anyone have any advice I can try? It's depressing because I really like this game!
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*

Offline MrsFlynn

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Re: Game crash
« Reply #1 on: October 03, 2014, 03:01:27 PM »
Hi Magpie2012,

It's been suggested to run the game in Windowed Mode and to clear your cache files.

Here's a topic that shows how to do those things, if you're not sure.

Tips to Help with Sims 4 Crashing, Lag and Other Misc Tips.
http://www.carls-sims-4-guide.com/forum/index.php/topic,21899.0.html

Hope this helps, :)

MrsFlynn
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Offline Magpie2012

  • Tony Brooks fangirl - Jupiter Reaper fangirl too - Pippin fangirl ALWAYS
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Re: Game crash
« Reply #2 on: October 04, 2014, 07:13:42 AM »
Thanks so much! Cleared the cache and it fixed it!
because... Math *Pippin The Most Tenacious Simmer*

Only 2 things are infinite... The universe and human stupidity. And I'm not sure about the universe. *Albert Einstein*

Don't believe all the quotes that have been attributed to me. *Albert Einstein*

I can't ignore ALL of the voices in my head - Some of them actually make sense! *Blayzen*