Author Topic: Can't find custom house?  (Read 4587 times)

Offline DLRush

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Can't find custom house?
« on: December 27, 2015, 09:22:22 AM »
Hello,
I'm new to the sims 4 (but not the sims series). I only downloaded and installed the game a few weeks ago.

I've downloaded some custom houses and figured out that I have to extract all the: .blueprint, .trayitem, and .bpi files into the "Tray" folder in C:\Users\(user)\Documents\Electronic Arts. I do that, then start the game, and the houses aren't in my gallery. So I exit the game and open the tray folder again, and the new files aren't there anymore?! I don't know what to do. The other mods that I have in my "Mods" folder work fine but not anything I put in the "Tray" folder.

Is this a known issue with the game? Does this happen to anyone else?

Thanks for any help anyone can give me!

Dellena

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Re: Can't find custom house?
« Reply #1 on: December 27, 2015, 11:07:24 AM »
I've only gotten houses from the gallery.  So I'm not sure what procedure to do for anything not on the gallery.



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Offline MrsFlynn

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Re: Can't find custom house?
« Reply #2 on: December 27, 2015, 02:33:50 PM »
There isn't anything wrong with the Tray folder itself. It sounds like you may be looking in the wrong place for the houses you've downloaded outside of the gallery.

When I add zipped houses to my Tray folder they show up in my Library.

To see the house/lot in library: You will need to select View Content By: Others to see the house, unless you made it. Select All. -- Also look for Advanced menu and make sure that the Include Custom Content box has a check mark in it to see creations that include CC.

Hope this helps,

MrsFlynn
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