Author Topic: Fridge is not available *Fixed!!*  (Read 2332 times)

Offline sunnytheslaya

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Fridge is not available *Fixed!!*
« on: February 03, 2016, 05:41:02 PM »
i have a problem with my sims last night. i canīt use the fridge AT ALL. it says that the fridge is not available. at first i thought there was an error with the fridge cc. iīve deleted it and bought the EA fridge, but still the same. iīve placed it on another place, the fridge is still unavailable. iīve tried playing a new game, deleting my cc and cache, mods, repairing the game, uninstalling the game, you name it. nothing works. help me :(

Offline sunnytheslaya

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #1 on: February 03, 2016, 05:43:13 PM »
also iīve debug the fridge, still nothing! and nothing is blocking the fridge either!



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Offline Playalot

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #2 on: February 03, 2016, 06:16:54 PM »
Hi sunnytheslaya,

Remove any cc/mods that you have in your game and leave them all out while testing to see if the issues remain.

Shut down your computer completely. Start the computer again, then launch the game and see if that helps.

Sell your microwave because that can cause issues
Try traveling to another lot and back and see if that helps.
Test with other households in the world and see if the same thing occurs. If the problem isn't on other lots/with other households start a new save game file and test to see if the other households in the world are able to use the fridge.

Sorry to be only suggesting more 'testing' than anything else. One last thought is your lot set to residential? I'm wondering if it is that particular lot/house and if bulldozing the house and replacing it might help. If we can narrow down to where the bug is occurring then hopefully we can eliminate it.

Fingers crossed for you. Post back if none of the above help and I'll try to think of other things that might help.
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Offline Playalot

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #3 on: February 03, 2016, 06:27:18 PM »
Another thought:

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Start a new game and test to see if the issues are there. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.

@MrsFlynn
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Offline sunnytheslaya

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #4 on: February 03, 2016, 07:29:11 PM »
Hi sunnytheslaya,

Remove any cc/mods that you have in your game and leave them all out while testing to see if the issues remain.

Shut down your computer completely. Start the computer again, then launch the game and see if that helps.

Sell your microwave because that can cause issues
Try traveling to another lot and back and see if that helps.
Test with other households in the world and see if the same thing occurs. If the problem isn't on other lots/with other households start a new save game file and test to see if the other households in the world are able to use the fridge.

Sorry to be only suggesting more 'testing' than anything else. One last thought is your lot set to residential? I'm wondering if it is that particular lot/house and if bulldozing the house and replacing it might help. If we can narrow down to where the bug is occurring then hopefully we can eliminate it.

Fingers crossed for you. Post back if none of the above help and I'll try to think of other things that might help.

iīve started a new game file and still like that :( even with a furnished lot from EA :(
iīve shutted down and restarted my laptop, still no use.
but havenīt tried travelling and bulldozing my lot, iīll try that one.
thank you for your answer! finger cross xx

Offline sunnytheslaya

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #5 on: February 03, 2016, 07:30:09 PM »
Another thought:

Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Start a new game and test to see if the issues are there. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.

@MrsFlynn

already did that one, still nothing :(

Offline MrsFlynn

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #6 on: February 03, 2016, 08:59:52 PM »
Let me play catch up. To make sure I'm on the same page as you and @Playalot

Here's what you've tried:

1. Removed/Deleted mods folder
2. Deleted game cache and Origin cache
3. Repair Game
4. Uninstall/Reinstall of game.
5. Tried new game without anything in the tray folder.
6. Tried a few different households to see if everyone has the same Fridge is unavailable problem.

If none of the above work, it sounds like it maybe a new fridge bug. If this is the case you may have better luck posting this on the answers.ea.com Bug report forum.

The Sims 4 Bug Reports
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/bd-p/The-Sims-4-Bugs

Thanks for letting us help troubleshoot the problem. :)
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Offline Playalot

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #7 on: February 03, 2016, 10:43:05 PM »
@MrsFlynn I can't find anything like this reported anywhere. It must be something new. Let's hope bulldozing the lot helped... I can't quite see how it would knowing now that even resetting the saves folder didn't 'fix' it.  :-\
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Offline MrsFlynn

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #8 on: February 03, 2016, 10:49:31 PM »
@Playalot I'm thinking it is a new bug and that's why I suggested it may be best to report the bug to the Bug forum. At least then it could be known to EA and maybe something can be done about it, specially if it's a programming error or whatnot.
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Offline Indira

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #9 on: February 03, 2016, 11:02:30 PM »
@sunnytheslaya
That sounds like a really serious bug and could be game-breaking. I hope your sims can still eat food. I found that you can still click on oven and cook food. Or use the cheat to change the hunger meter to full. Or eat fresh produce.

Offline sunnytheslaya

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Re: Canīt use fridge at all (Fridge is not available)
« Reply #10 on: February 05, 2016, 12:20:02 PM »
@sunnytheslaya
That sounds like a really serious bug and could be game-breaking. I hope your sims can still eat food. I found that you can still click on oven and cook food. Or use the cheat to change the hunger meter to full. Or eat fresh produce.

No, i canīt use the oven because apparently thereīs no fridge so you canīt get the ingredients :/ therefore you canīt eat. itīs so annoying. but itīs solved now so i can cook again :)

Offline sunnytheslaya

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Re: [Possible BUG] Fridge is not available *Fixed*
« Reply #11 on: February 05, 2016, 12:24:09 PM »
guys, i can now use my fridge again :) i donīt know what caused the problem, but iīm glad i can play again now.
after i shutted down my laptop and started my game again and play a new game on a different lot, i can use my fridge again.
apparently the problem is not the cc, because i use my cc to start the new game and the fridge works just fine.
thank you for replying my post and giving me tips and instructions :)

Offline Playalot

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Re: Fridge is not available *Fixed!!*
« Reply #12 on: February 05, 2016, 05:54:21 PM »
Yay! So pleased you were able to fix the problem.  :)
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Offline Indira

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Re: Fridge is not available *Fixed!!*
« Reply #13 on: February 06, 2016, 01:15:56 AM »
That's great. I'm glad the problem did not persist in your new game. Have fun simming! :D


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