Author Topic: Downloadable content: Whoops, something went wrong. *Fixed*  (Read 2638 times)

Offline _Annika_

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Downloadable content: Whoops, something went wrong. *Fixed*
« on: December 27, 2016, 06:22:26 PM »
I can't access the downloadable content in-game. I've tried restarting my game and restarting origin. I've checked my in-game online access both in the game and in origin. I saw that it was an issue at least 12 months ago, but I haven't found any solutions from back then, either. I was hoping to take advantage of the holiday sale, but I like the in-game version because I can see everything that comes with a pack.

Online MrsFlynn

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Re: Downloadable content: Whoops, something went wrong.
« Reply #1 on: December 27, 2016, 07:31:47 PM »
If I am understanding the issue correctly, (Can't access downloadable content in-game.) You may need to turn on Origin In-Game.

In the Origin client, click the word Origin > Application Settings > Origin In-Game - Click the off/on button to turn it on.

There is a known bug with Origin In-Game not working properly. I can't tell if the issue has been resolved yet or not. I also am not finding anything much on that part of the problem.

I am assuming you can view the in-game gallery just fine?

If you want to see what packs you own you can go to the Sims website: https://www.thesims.com/ and click on Store > Visit the Store. After signing in, it will show you what packs you own and/or have to purchase.

You can also see what packs you own in the Origin client by clicking on My Games Library > Sims 4. Under the Play Button look for the words Extra Content. Click on that to see what DLC you own as well as the freebies.
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Offline _Annika_

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Re: Downloadable content: Whoops, something went wrong.
« Reply #2 on: December 27, 2016, 09:22:39 PM »
It's turned on in Origin. I can use the gallery just fine. I did however find a way to view the new content on the website. https://www.thesims.com/store/mac-pc-download-addon-the-sims-4-city-living
I like to see the new buy/build items as well as clothes hair etc. The new game content is intriguing, but building is my favourite part :D