Author Topic: "TS4 stopped working" every 5-10 minutes in CAS  (Read 416 times)

Offline Mielke

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"TS4 stopped working" every 5-10 minutes in CAS
« on: January 04, 2018, 08:46:09 PM »
I'm trying to play The Sims 4 but its impossible! Every time I was creating my Sim, game crashs (TS4 stopped working).
I open the game, and i play for some 5-10 minutes and the game crash. Every time. I not even can finish my Sim. Why?

I tried:
1. reinstalling the game
2. run as administrator
3. deleted my User/Documents/EA/The Sims 4 folder
4. turned off firewall and anti-virus
5. system check (no errors found)
6. updated the game
7. disabled UAC
8. visual redistributables updated
9. updated directX

I'm recently formated my pc, but i installed all the essentials drivers... So, what I can do?

Online MrsFlynn

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Re: "TS4 stopped working" every 5-10 minutes in CAS
« Reply #1 on: January 04, 2018, 09:26:21 PM »
1. You might try turning off Origin-In Game. -- Open Origin, Select Origin > Application Settings > Origin In Game and deselect or turn Off to disable Origin In Game.

2. Try playing the game in "Offline" mode -- In the Origin Client, go to the Origin Menu and select Go Offline.

3. Start the game in Windowed mode -- In the Origin Client, go to the Games Library tab, and right click on the Sims 4 Cover and select Game Properties - In the Command Line Arguments, add the following text: -w and click Okay. If this doesn't work, try: -w und

There are other troubleshooting tips in the post linked below to try:

Crashing Issues/Stopped Working
http://www.carls-sims-4-guide.com/forum/index.php?topic=29308.msg408903#msg408903

There have been reports that the new expansion Dogs and Cats have been crashing due to computer's not meeting recommended specs. So it maybe a good idea to make sure your computer meets or exceeds those. (See post linked above for recommended specs)
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Offline Mielke

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Re: "TS4 stopped working" every 5-10 minutes in CAS
« Reply #2 on: January 04, 2018, 11:44:51 PM »
1. You might try turning off Origin-In Game. -- Open Origin, Select Origin > Application Settings > Origin In Game and deselect or turn Off to disable Origin In Game.

2. Try playing the game in "Offline" mode -- In the Origin Client, go to the Origin Menu and select Go Offline.

3. Start the game in Windowed mode -- In the Origin Client, go to the Games Library tab, and right click on the Sims 4 Cover and select Game Properties - In the Command Line Arguments, add the following text: -w and click Okay. If this doesn't work, try: -w und

There are other troubleshooting tips in the post linked below to try:

Crashing Issues/Stopped Working
http://www.carls-sims-4-guide.com/forum/index.php?topic=29308.msg408903#msg408903

There have been reports that the new expansion Dogs and Cats have been crashing due to computer's not meeting recommended specs. So it maybe a good idea to make sure your computer meets or exceeds those. (See post linked above for recommended specs)

Still crashing... im giving up. but ty

Offline Mielke

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Re: "TS4 stopped working" every 5-10 minutes in CAS
« Reply #3 on: January 06, 2018, 03:57:13 PM »
update: i literally do everything from "Crashing Issues tread" and nothing helped me.

Online MrsFlynn

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Re: "TS4 stopped working" every 5-10 minutes in CAS
« Reply #4 on: January 06, 2018, 04:29:13 PM »
If none of those troubleshooting tips are working you may need to post about the problem with your Origin/EA account or at Answers HQ - https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4 as they may be able to help you further with the crashing issue.
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