Author Topic: Trouble signing in in-game  (Read 550 times)

Online Seabody

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Trouble signing in in-game
« on: October 26, 2018, 02:17:25 AM »
Hey guys,

I'm logged out of my Sims 3 store account and can't seem to get in, in-game. I type in my email and my (correct! I've checked) password, and no dice logging in. I tried logging into the store and Origin and both worked successfully. Has anyone encountered this issue before, and if so how did you fix it?

Offline MrsFlynn

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Re: Trouble signing in in-game
« Reply #1 on: October 26, 2018, 11:32:08 AM »
*Updated: Dec.29.2018*

This appears to be an on-going issue for some. It's an issue on EA's side.

Suggested things to try:

Clear IE's cache or reset it

Clear Internet Explorer Cache and Reset IE

If there is a file with your email address as a file name. For example: It can be deleted.

If the above doesn't work, please report the issue using the link below:

Wrong email/password
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Offline fanges147

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Re: Trouble signing in in-game
« Reply #2 on: November 24, 2018, 09:05:48 PM »
I've gotten it to work by brute force, copying my password and repeatedly attempting to sign in until it works. It works in as little as 3 tries or as many as 20.