Author Topic: "Welcome to [Town Name]" Stuck Loading [Solved]  (Read 2089 times)

Offline BabyBiscott04

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"Welcome to [Town Name]" Stuck Loading [Solved]
« on: December 04, 2018, 03:15:43 PM »
Hi everyone! I created this account to ask a question that I have found no answer to for the past hour. I had this household living in Island Paradise, but I decided it's too buggy with my cc. I threw a little going away party for my sims, and used the phone to move them to a new custom town. Everything worked fine with the phone and selecting the new town. But now the loading screen to get to the new town has been going forever. When I say forever, I mean more than 12 real life hours. I called to move last night at 7pm. It still wasn't loading, but I figured it would be loaded in the morning. I woke up at 7am to find this loading screen was still up. I go to school and come home. I'm writing this now at 3pm while the game is still loading. I know my game isn't frozen, because I have the little game tips still popping up. Any and all help will be greatly appreciated.

Cheers,
Em

Offline MrsFlynn

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Re: "Welcome to [Town Name]" Stuck Loading
« Reply #1 on: December 04, 2018, 03:35:30 PM »
You haven't mentioned what troubleshooting steps you've tried, so please forgive any repeat tips.

1.  Delete Game Cache Files (What & Howto)
http://www.carls-sims-4-guide.com/forum/index.php?topic=20732.msg401809#msg401809

2. Deactivate Origin in Game -- Open Origin, Select Origin > Application Settings > Origin In Game and deselect to disable Origin In Game.

3. Repair Game - In Origin, right-click Sims 3 and select Repair.

4. Restart computer if you haven't in awhile. This helps to refresh the computer's memory.

5. Try a new save with new family as a test to see if that helps.

Something that helps with loading times is turning off memories and the interactive loading screen.

Turn Off Memories
http://www.carls-sims-4-guide.com/forum/index.php/topic,20732.msg401805.html#msg401805

Turn Off Interactive Loading Screens
http://www.carls-sims-4-guide.com/forum/index.php/topic,20732.msg401807.html#msg401807]

More tips can be found with the link below:

Game Won't Fully Load - Save slow loading
http://www.carls-sims-4-guide.com/forum/index.php?topic=20732.msg429056#msg429056
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Offline BabyBiscott04

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Re: "Welcome to [Town Name]" Stuck Loading
« Reply #2 on: December 04, 2018, 06:23:26 PM »
You haven't mentioned what troubleshooting steps you've tried, so please forgive any repeat tips.

I actually decided to just save the household and move them. It's too much work to try and move them again, especially if it doesn't work. Thanks though!