[BUG] - DU - Cannot re-enroll after suspension

[NadiFBarb]

Hi not sure how to post so I am replying to the closest topic to where I need help. I wen away and came back to game play my sims family. Both enrolled sims have been suspended '0 days' and I cant re-enroll. Help please!

[MrsFlynn]

This a known bug.

[OPEN] [DU] Can't re-enroll properly after Suspension/ Taking break
https://answers.ea.com/t5/Bug-Reports/OPEN-DU-Can-t-re-enroll-properly-after-Suspension-Taking-break/td-p/8463702

 -- It's been reported to try dropping out to see if that solves the issue. This can be done by an option on the Sim's phone.

Sign in with your EA account, click the Me Too button under the first post and optionally, share your experience with the bug by clicking the reply button on any post.

** They may be still looking for save files to help figure out this issue.

If you have a save file you'd like to share, please see the article linked below. It has information on how to share save files.

[INFORMATION] How to Send User Files to The Sims 4 Team
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302