As Employees' Skills rise, they deserve Promotions if you want to maintain their satisfaction, and thus employment.
This is a continuation of our section on managing a Retail Store in The Sims 4 Get to Work. For the basics, start with Opening a Retail Business: The Basics of Running a Store. This section will cover Employees in detail. I'll also provide some general tips for improving your business here. In the next guide, we'll look at Customers and Sales, then Retail Perks.
Employees' Role
While Maxis may improve the AI of Employees in some future patch, for now I can say that they're definitely not meant to take care of everything. Left on their own, there will be very few sales. You will not get Retail Perk Points for their interactions with customers. This means it's best to have your own Sim working customers, while they take care of restocking and cleaning. It's not a bad idea to have them answer customers' questions, either, but when they get tied up talking in group conversations, a lot of sales can be lost if you rely on them to ring up all the time. You should also watch for their roles to shift and manage them every day, sometimes checking on their assigned role multiple times during a shift.
Managing Employees means maintaining satisfaction while raising their skills and putting them to best use.
Improving Skills
As previously discussed, employees can go up in level based on what they're doing in your store and gaining experience in those areas. It is in your best interest to keep employees happy for this reason. They'll work harder for you, and you'll waste less time on employees that have low Skill in the areas you need - particularly work ethic. Here are the three Employee Skills and how they can be improved. It's fairly obvious, but important nonetheless.
Restocking is a task best suited for your employees or done after hours on a busy day.
Work Tasks
You should assign your employees' work tasks based on what needs done. Simply click the employee, then assign them to something.:
Financial Reports calculate your profit. Revenues minus restocking costs and Employees' hourly wages. Hiring another can be a big decision when they cost upwards of $400/day.
Employee Job Levels & Satisfaction
Employees have job levels and set pay that scales a bit based on their Skills once they reach Executive Sales Associate. When an employee gains a Skill level, their Satisfaction will fall if they feel they are not being paid enough. You can keep Satisfaction around neutral or above by using 'Check Up On' and 'Praise'. Don't hesitate to 'Berate for Slacking' as the option will only be available if they have been doing so. That option along with criticize gives some skill experience in work ethic. If their pay is too low and they're very dissatisfied, this might be a bad idea though. They should get a promotion when it's due. Here are the rough pay levels and guidelines for when an employee should be promoted to that level. This is about what it will take to get an employee to 'Satisfied' or 'Very Satisfied' along with regular use of the two positive reinforcement socials at your disposal.
| Job Title | Wages | Recommended Skill Levels |
|---|---|---|
| Junior Sales Associate | $19/hour | 6 total Skill Levels |
| Assistant Sales Associate | $24/hour | 8 total Skill Levels |
| Sales Associate | $31/hour | 10 total Skill Levels |
| Senior Sales Associate | $40/hour | 12 total Skill levels |
| Executive Sales Associate | $51/hour | 12+ total Skill levels |
It was mentioned in the introductory guide, but is worth repeating. It's best to use 'Allow to Clock Out Early' when you are running a long shift that approaches 9 hours. Use the Retail Shop interface to see how long you've been open, and consider using this to show employees some mercy when they have been working too long. It does help with their satisfaction level.
Onward to Sales and Customers!
You're on page 2 of a four-part piece on Managing Businesses in the Sims 4 Get to Work. Next up is Customers & Sales. Head back to the beginning if you still need the basics.
Expansion Guide
Retail Guide
Retail: Customers and Sales
Retail: Employees and Managing
Retail Perks in Get to Work
Aliens
Baking Skill Guide
Photography Skill Guide
Detective Career
Doctor Career, Diseases and Diagnosing Patients
Scientist Career
Planet Sixam (Alien World)
We now have a Youtube Channel with over 50 guides in video format to go along with the huge site I've already created. Check it out and consider subscribing if you like my style.
This policy contains information about your privacy. By posting, you are declaring that you understand this policy:
This policy is subject to change at any time and without notice.
I won't always push this, but many people are still unaware we have a YouTube channel with tons of content. We have Sims 4 news, reviews, and gameplay guides - over 90 now.
My latest is a discussion on gameplay systems in The Sims 4, and how I'd like to see them improve. You can watch it below:
The Sims 4 Realm of Magic comes September 10 for PC/Mac and releases October 15 for Xbox One and Playstation 4. See my Video Guide to Features in Realm of Magic. We've compiled information on upcoming features from developer tweets and used the trailer to try to share everything we know.
NEW - Here is the Text Guide to Realm of Magic.
New: The Sims 4 Moschino Stuff Review - My thoughts on the photography improvements, fashion photographer, and build buy additions in The Sims 4 Moschino Stuff which is available today for PC/Mac.
New: A Features of Moschino Stuff Summary Video
The Sims 4 Moschino Stuff Pack is available by 12:30-1PM EST for PC/Mac and September 3 for Xbox One and Playstation 4. Click to learn about the new pack, freelance photography and the new clothing. You can also see my announcement video and the game's trailer within that upload.
Readers who use adblock or those who'd like to thank us for our efforts can now pledge $1/$5 monthly via Patreon to help us retain the freedom to do what we love to do.
Armageddon Mod (Mod/CC Reviews).
Latest in The New How To Section : Learn How to Write Songs and Make Money with Music in The Sims 4. Also, How to Get Abducted by Aliens. We have a guide for using Pregnancy Cheats, Get a Job, Adopting a Kid and How to Cheat.
Alien Abduction: I made a Video Guide to Alien Abductions, Alien Babies in The Sims 4 Get to Work.
New How To Section : The new How To's section is updated with How to Get Abducted by Aliens. You can also learn how to use Pregnancy Cheats, Get a Job, Adopting a Kid and How to Cheat. It's meant to help newcomers or those with specific problems and will be greatly expanded over coming months.
New Charisma Video
I've created a fairly detailed Charisma Video Guide to accompany the normal Charisma text guide. My goal is to have every skill covered by the end of the year, if possible.
We now have a Videos page, where I'll list every submission to our Sims 4 Gameplay Guides Channel. I'm taking feedback seriously, improving recording and sound quality and other issues with my video guides. Let me know what you think and subscribe for more like it. If you comment on the videos page with a request I may bump it higher on my to do list (no promises though!). Here is a listing of all videos released to date, in order of release:
Sims 4 February Patch Summary
Get Famous: Celestial Crystal Crown
Visit My Channel to Subscribe!
Get Famous First Impressions
First Person Mode (Sims 4 Update)
Get Famous Acting Livestream
Livestream Summary (Latest Patch News)
Patch News: COMING SOON
The Sims 4 Get Famous Expansion
Archaeology Guide (Jungle Adventure)
Jungle Adventure Gameplay
Nerd Brain and Computer Whiz
Spa Day Review and Gameplay Guide
The Sims 4 Whims & How to Use Them
Ambrosia Ingredients and Raising the Dead
The Sims 4: Making a Super Sim
The Sims 4 Careers (Improved)
Seasons Holiday Decorations Guide
Cool Kitchen Stuff
Patchy (Scarecrow)
Laundry Day
Painting Skill
Pregnancy Cheats
How to Woohoo & Try for Baby
Skill Cheats
Playing a Moocher
Sims 4 Writing Skill
Father Winter's Baby
Flower Shop Seasons/Get to Work Retail
Beekeeping Video
Disclaimer This site is not endorsed by or affiliated with Electronic Arts, or its licensors. Trademarks are the property of their respective owners. The Sims and The Sims 4 Logo are trademarks of Electronic Arts, Inc. Game content and materials copyright Electronic Arts Inc. and its licensors. All Rights Reserved. All original Guides on this site © Carl's Guides
Comments (16)
Is it possible to let the employee open the store and earn money them selvs without me opening the store? cuz I hv a job already.